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Stokes Floor Covering & Crmc
4064 Ross Clark Cir
Dothan, AL 36303
Stokes Floor Covering & Crmc - I should have researched this company more before
I should have researched this company more before I used them. When I filed my complaint with the BBB, I found out it was the 10th complaint in the last 3 years, and 3rd complaint in the last 12 months. The tile floor they installed consistently cracks or loosens from the foundation it was placed on. Very poor installation. The tile is always on backorder, this time for about 6 months. What is most appalling was the way the owner's wife handled the situation. She yells, makes accusations and hangs up on you without resolving the issue. Very unprofessional and inappropriate to behave in this manner when your client spent $19,000 with you. We will never use them again.
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