After booking agent losing one of our boarding passes, TSA hold UPS and our flight departing prematurely we missed our flight. The American Airline personnel are entirely unhelpful and now we must stay overnight in Miami at $160.00 and worse, our luggage went to Port Au Prince Haiti. Lady at gate C14 said luggage would go on to Haiti. Lady at gate C13 says luggage will be held at Miami. Totally disgusted, Delta here we come.
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