My grand daughter was on a week long trip with a group to London for the New Year Day parade. On the flight back her AA flight was canceled in Philadelphia. So she is scheduled for school the next morning and no way to get to St Louis which is actually five hours from her home. Now she has been sitting for a couple of hours in the plane waiting to go to New York...and try to catch a plane to St Louis..now she has been told that the plane is delayed. But that the next flight she is trying to catch is also delayed so they have no idea when she will get to St Louis anyway. AA doesn't care about it's customers. That is plain to see.
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