Comment for American Airlines

Our family purchased tickets 6 weeks in advance


Our family purchased tickets 6 weeks in advance and were not given the option to sit together on a fairly expensive vacation trip. I called their reservation desk to coordinate seats in at least a grouping of two since we have children and they were completely uncooperative in assigning us paired seats unless we paid $50 additional per seat to be together, PER Flight!! I will be giving Ameriscam Airlines $10,000 of free advertising to all of my friends and our company to NOT fly this airline due to their poor customer service and inattentiveness to our needs. I am amazed at how this company has gone downhill in a couple of years.

Parke Pirkey12/23/2016


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