I have been a customer for more than 10 years. I get a text today saying I setup a payment arrangement for tomorrow but I didn't. I don't have the money for tomorrow. I call customer no service and ask can I oayvtge account in full on the 19th (14 days away)? They said no, you setup the payment it has to be made or we can suspend service. I have been loyal for what? To a company could care less, all the while I have paid more than other companies bc I thought it meant something to be loyal. I really thought that since I had been there this long they would be willing to something for me. My fault fir thinking that! Looks like I'll be using Sorint or Verizon.
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