Comment for AT&T Wireless




This is the worst wireless company for customer service

 

This is the worst wireless company for customer service. We were told that our contract was up and we would be able to select another provider. We needed to this since moving to another state the reception was poor, at best. After transferring to another wireless company, we are being billed for terminating the contract. We called, spoke to rep and he said that he saw the error on his computer but was unable to correct it from his computer. He then transfers us to another service rep. She becomes combative and there is absolutely no way she will resend this. We asked to speak to her supervisor, however, the supervisor was too busy to speak to us. After receiving a "call back, the supervisor gets mean and says that she will have to speak to the rep that was nice to us and tell them how to conduct business. I will dot do business with AT&T and discourage anyone that asks.

Ronnie3/11/2016

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