Took me 1:75 min to get this resolved, I was charged late fee for Direct screwing up my account put me on paperless billing on bill disgusting cant get in touch with American rep India ,Mexico Africa etc. direct TV is crap, crap ever since ATT. finally got to talk to a supervisor (Catherine) in the Philippines she fixed it. don't know how long I can tolerate this was customer since 2000 with good service then came along ATT canceled them for 3 weeks to get a new customer discount for year. old customers get nothing
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