Comment for Equifax




I have been on the phone 4 times since last week

 

I have been on the phone 4 times since last week with Equifax. A lender is trying to pull my report and they are receiving an error, as well as me too. The only thing that was resolved was my credit card being hit for 6 to 8 times with charges. Each time you are handed to a person, they attempt to fix it but run your credit card over and over with nothing resolved. Most of the people you are speaking with are called "Offshore Operators" and are located in another country. They do not know their job or how to fix problems. You cannot speak to any Equifax personnel only these people. Equifax is located in Atlanta, Georgia.
This company is the worse that I have seen in dealing with something so important. No one can give you an answer--just transferred, transferred, and transferred. You would think that our congressman would do something about this.

DOnna6/13/2017

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