Comment for Equifax




I was on the phone for 2 hours and 40 minutes and

 

I was on the phone for 2 hours and 40 minutes and the only thing that was resolved was my credit card being hit for 6 times with charges. Each time you are handed to a person, they attempt to fix it but run your credit card over and over with nothing resolved. Most of the people you are speaking with are called "Offshore Operators" and are located in another country. They do not know their job or how to fix problems. You cannot speak to any Equifax personnel only these people. Equifax is located in Atlanta, Georgia.
This company is the worse that I have seen in dealing with something so important. No one can give you an answer--just transferred, transferred, and transferred. You would think that our congressman would do something about this.

Glenn12/12/2016

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