Comment for Equifax

The worst experience ever... their digital service


The worst experience ever... their digital service is just as bad as the customer service. There is absolutely no way to get to a life person from the phone numbers listed online.
I applied on their website for credit freeze... The confirmation I received was saying... 'your request was submitted and 90 day alert was added'.. I didn't request a security alert. I requested a credit freeze.. Next day I received an email that 'My dispute is being processed'. I never entered a dispute.

Thanks to a reviewer I was able to get to a person after 40 min wait - Call 1-866-807-7461
I was given another number to talk to a person from the dispute department 888- 261- 9735
Good luck to all that try to contact Equifax



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