The worst experience ever... their digital service is just as bad as the customer service. There is absolutely no way to get to a life person from the phone numbers listed online. I applied on their website for credit freeze... The confirmation I received was saying... 'your request was submitted and 90 day alert was added'.. I didn't request a security alert. I requested a credit freeze.. Next day I received an email that 'My dispute is being processed'. I never entered a dispute. Thanks to a reviewer I was able to get to a person after 40 min wait - Call 1-866-807-7461 I was given another number to talk to a person from the dispute department 888- 261- 9735 Good luck to all that try to contact Equifax
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