Comment for Experian




Called to get credit freeze temporarily lifted.

 

Called to get credit freeze temporarily lifted. Had lots of problems on line as the "freeze" dept had our old address, when we placed the freeze, and it would not work. Called this number, was a bit concerned at the Costa Rica connection but seeing other comments went ahead and gave them the info, they updated our address (which was in our credit report), and did the temporary lift for us. Very professional and helpful. I had to wait about 25 minutes to get a real person but that was ok after all the other attempts on line and on the phone

The 1-800-493-1058 number worked with the prompts to get me to the credit freeze and then O to a a real person

Judy9/19/2016

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