I just spent 30 minutes writing what ES did and said to me. Would appreciate an executive director contact me via my home phone, . Unfortunately my cell phone quit working, and for the most part is turned off. I am not one to have a cell phone glued to my ear. I DO NOT want to speak to anyone from St. Louis, MO please. They are the ones who created my nightmare. I have name after name and your organization is the most disorganized group of people I have ever dealt with. I have been to hell and back with a rare auto-immune pain syndrome for the last 24 years, that was until I dealt with Express Scripts in February, 2016.Have you read your former employees ratings? I have yet to find one giving you a 5 rating. Pretty pathetic huh?At any rate until I can speak with someone in your Corporate office, except St. Louis, I look forward to explaining my nightmare to you and how this issue can be resolved and the Customer Service Rep and Supervisor will provide me a personal apology along with providing same to my two Pain Management Physicians.Thank you for your cooperation in this now out of control situation.
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