RE: account#51075821. During discussions regarding my purchase, I was given a written quote of 3.99% apr for 36 months to finance the vehicle through your company. When the deal was being finalized, the rate had jumped to 4.99%. I did not have the written quote with me at that meeting, but it is now in my possession. Accordingly. I have requested that the Governor's Office for Elder Affairs inquire about this deceptive practice. In the meantime, please set up the unpaid balance on the account for 36 months. The sales manager at Sterling Ford now denies having anything to do with the unexplaned increse in the interest rate, even though the written quote was given to me on their own letterhead and provided to me by their salesman. Can this insignificant amount of money be worth the lies and gimmicks used to cheat customers? May I hear from you on this issue?
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