Comment for Greyhound




I would appreciate some kind of notification if the piece of luggage has been recovered

 

I am adding this comment about the issue of not being able of finding a piece of luggage going from Ft Worth to San Antonio. I purchased a ticket to make a round trip to San Antonio. The luggage made it on the bus at the station in Ft Worth before I was able to get on the bus and left before I was even able to board the bus. Needless to say, I had to wait until the next day to be able to travel to San Antonio. I tried without success to find my piece of luggage. The ticket agent at the ticket counter in Ft Worth was of no help. All he wanted to do was make excuses. I really think he was not all capable of being able to handle the job that he was hired to be able to handle. He informed me that he had checked to see what the status was of the piece of luggage was. I really do not believe that he tried to find my luggage. I got on the bus and made my way to San Marcos where I made my exit and met my party to go on to San Antonio. The discussion was really heated. I decided at that time I was going to take some action against the Greyhound Bus Company. I started the action after I got back from San Antonio and this proved to be very unsuccessful. I have decided to let the issue go by the wayside for a while. Then all of a sudden I decided to try and see if I could find that luggage in the Lost and Found Department of the Greyhound Bus Company. The luggage is light Grey in color material and trimmed with orange piping. It should not be that difficult to locate in the area of the Lost and Found. I was told that it would be in that area. I would appreciate some kind of notification if the piece of luggage has been recovered.

Clarence2/5/2016

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