Comment for Groupon

I guess people only write a comment when they are


I guess people only write a comment when they are upset but I am going to change that.
I was having trouble printing a voucher so I called the customer service number. My call was answered in less than 30 seconds. I talked with a most helpful and positive representative named Fred. He solved my problem immediately (assured me he would send me what I needed via e-mail) and my transaction with Groupon was very successful.
I will say that it took me a good while to get the phone # (1-888-664-4482) but once I called my problem was handled in a very timely fashion. However, I did need to talk to a real person. Nothing worked when I tried to use the FAQs etc. on their website.
Hopefully the e-mail will come and I will continue to be a Groupon fan.



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