Comment for Groupon

I wouldn't even display a customer service option


I wouldn't even display a customer service option if I operated your company. There is no customer service!!
I first tried to use your online approach to clarify a question I had with something I booked but the agent I finally got through to on your chat line couldn't spell or put a sentence together - I literally could not make out what he was writing. When I tried to ask him to try and explain it to me, he disconnected me.
I have nothing further to say as you already know the quality of your service. I will definitely think twice before making any further purchases with groupon.

I finally found a phone contact for your customer service and spoke with a young lady, she could barely speak English and had great difficulty trying to communicate with her. I truly have given-up on this program.



No replies have been made yet.. Be the first to add a reply!

Add a reply:

(Replies will be added pending approval by the webmaster.)

Your Reply:
Your First Name or Nickname:
Your E-Mail Address (not published):