Comment for T-Mobile

Customer of T-Mobile for 7 solid years - Galaxy S5 Problems


I have been with T-Mobile for 7 solid years. I bought new Galaxy S5 from their shop mid last year and paid $700+ being a prepaid customer I did not qualify for monthly payments, no problem. BAD MISTAKE!!! end of last month the phone started acting up, battery dying soo fast and phone very slow. I visited their shop and we upgraded the software, the problem persists, next visit new sim, the problem persists! supposedly the warranty expired LAST MONTH! and IMMEDIATELY the problems start. I'm soo bitter and feeling cheated by someone I trusted all these years. I feel Its about time our affair ends! My phone is still new, no scratches I really took good care of it after spending soo much and then this. Really T-Mobile?



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