Comment for Expedia




If I could give Expedia negative 5 stars, I would

 

If I could give Expedia negative 5 stars, I would do so immediately. They are playing games saying that airlines have a penalty to change reservations. When i was ready to pay the penalty because the flight cost had gone down double of what the penalty was, they told me that the airline is refusing to accept the penalty and the airline wants me to forfeit the total reduction in ticket pricing. A total scam. I spoke to the airline and they told me that Expedia is wrong. The airline has no control over the ticket until the day of travel and that it is up to Expedia to process the penalty and corresponding refund. Expedia's excuse that they wanted a waiver code from the airline to process the change is completely bogus.
Never book anything through expedia. Always book directly through the airline and hotel provider. You are better off.

Yaz11/29/2016

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