Comment for Kay Jewelers




I had purchased more than one item always same

 

I had purchased more than one item always same treatment polite when you buy but many mistakes. REpairs took almost 90 days Wrong ring size THan I ask that the ring enhancer not be souder to engagement ring and it was souder I had one email saying ring was ready Went to pick it up and it was not there I had a trade in that I gave to the store for the new enhancer. Store employee leaves message telling me to bring in trade in. Than they assure me I would be called when the repair was in but no email or call. I returned new enhancer and was told I would have to wait three weeks to get my own trade in back. also few business days to receive credit on my account I called customer service about getting my trade in back I was promised call back and no call back This business had my trade in since April and today is July 6 I won't do business ever with this store

Lilly7/6/2016

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