I have had Magic Jack for many years, I bought one for my Grand daughter & my two daughters, we are all very happy with them. Usually the problems are with the operator. Could be your computer, your area????I live out of the country for about 5 months out of the year and it is a definite help and a giant savings. We used to pay 50cents a minute to call U S A. Some places it is more. I take it where ever I travel. Thanks Magic JackBeth
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