I have been with the company for three years. I have yet to be able to talk to a live person over the phone. What the hell is going on here? It seems to me that customer service no longer exists here is the US for Metro PCS customers. I can't believe I pay as much as I do every month for two phones and cannot get a live person over the phone. My overall rating for Metro PCS''s customer service is a 1. How sad that you cannot get a live person over the phone.
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