Comment for Target Online




So I ordered a trampoline and accessory kit from

 

So I ordered a trampoline and accessory kit from target.com from my phone for Easter for my two boys. During my checkout I accidentally hit the checkout button to process the order before noticing they were charging me $493 for shipping!!! I called the online customer service before the confirmation even made it in my email! The extremely rude representative said it was to late that the item had been shipped even when it had only been a few minutes since the order was placed! When I was transferred to a supervisor they acted like they couldn't hear me and hung up on multiple occasions even though I was calling from a landline!!! I called fedex who were wonderful and told me that they did not have the package yet and would send the company a cancelation email immediately and refuse the package. So in turn I called back target with the information and they proceeded to laugh at me because of how upset I was at them and continued to tell me the item had been shipped and I have to wait 7-10 business days to receive my refund of almost $800! Do not order anything from this company! We have had nothing but headaches! We will be canceling our credit card with target and no longer be doing business with them either online or in store!!! BEWARE!!!!!!

Dottie3/30/2015

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