The customer service department for Groupon is HORRIBLE!!!!! It takes forever to get anywhere with the reps and getting a supervisor on the phone is like pulling teeth. This really makes you not want to use Groupon in the future because if you need to call them to resolve an issue you are out of luck and money!!!!!! Think twice people about purchasing from Groupon because they become very uncooperative once they have taken your money. At least when you shop in the stores you deal with a live person and you get customer service when problems arise.
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