Unless I can take it with me I will never order from IKEA again. Customer service is so lacking. The store phone number is wrong that is listed on the website. When I finally got through to customer service on the phone after waiting 20 minutes (timed it!) they informed me that I had to go back to the store to have the sofa I purchased (which didn't fit in our car and was sitting right at furniture pick up with our name on it as we tried to rent a truck somewhere) home delivered that I couldn't do it over the phone. Even then the customer service rep was unsure.So frustrating.
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