Adobe Systems Phone Number



 

Description


Adobe® Customer Service Phone Number:

1-800-833-6687

Adobe Systems Corporate
Official Address:
345 Park Ave.
San Jose, FL 95110-2704

Hours
7 Days 24-7 Depending on Service

More Phone Numbers
Tech Support: 1-800-833-6687

Phone Number

PhoneHint
1-800-833-6687At prompt, press 1, Press 4 for Tech Support
 

Comments

 out of   based on 31 reviews.
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Date Rating Comment
6/16/2016 Adobe Systems - i DO NOT UNDERSTAND HOW YOUR COMPANY STAYS IN
i DO NOT UNDERSTAND HOW YOUR COMPANY STAYS IN BUSINESS. YOU SUPPORT SUCK!!!! YOUR LIVE CHAT SUCKS!!!. YOU LITERALLY SPEND HOURS ON THE PHONE AND GET NOTHING ACCOMPLISHED OR'YOU GET SOMEONE WHO DOESN'T KNOW WHAT THEY ARE DOING OR YOU CANNOT GET ANYONE ON THE PHONE.. PERIOD, YOURS IS, BY FAR, THE WORST COMPANY ANYWHERE!!!!! I DOUBT IF YOU READ THESE COMMENTS, WHICH BY THE WAY NOT ONE IS POSITIVE.

MurrayRead More
3/15/2016 Adobe Systems - I could not open Adobe Photoshop Elements 14
I sent you a message yesterday, that said that I could not open Adobe Photoshop Elements 14. I since have been able to open up Photoshop and use it. I am sorry if I caused you any problem.


FrankRead More
2/10/2015 Adobe Systems - FOR !) DAYS YOU HAVE INTERUPTED MY WORK ON MY
FOR !) DAYS YOU HAVE INTERUPTED MY WORK ON MY COMPUTER TO
"INSTALL ADOBE FLASH PLAYER".
PLEASE STOP IT NOW !


RICHARDRead More
8/13/2014 Adobe Systems - We use CS4 Extended on a mac computer, which has
We use CS4 Extended on a mac computer, which has the Mavericks OS. When working with a jpeg image none of the eraser tools now work, though they worked perfectly the day before. The Photoshop preferences have been reset, the computer restarted, both opacity and tolerances have been used at various settings, there is only one layer, which is unlocked, the correct layer was chosen, both contiguous and discontiguous have been tried, Brush size checked, plus many other trouble shooting techniques have been unsuccessfully attempted.

We tell everyone how superior Photoshop is as an editing tool. By this time I'm certain you are aware that your (supposed) customer service in the Philippines is EXTREMELY detrimental to the Adobe brand name. Even if you aren't concerned with your customers or are not concerned about removing the bugs in Adobe products, you must realize the consequences of poor customer service and unresolved software bugs will eventually have a detrimental effect on Adobe's worldwide business.

Thank you

Wayne Billings

WayneRead More
6/17/2014 Adobe Systems - when ever I try to do stuff on my computer like
when ever I try to do stuff on my computer like watch cnn or movies, I am always told that I need the latest Adobe Version. Then when I try to download Adobe, it always stops half way and I am left with nothing. This is very frustrating. Can you help.

ronaldRead More
3/14/2014 Adobe Systems - Adobe Support Sucks!
Support Sucks!!!!!

cdb033Read More
10/2/2013 Adobe Systems - I was going to call for help since I spent the
I was going to call for help since I spent the whole day trying to install Flash Player unsuccessfully so I can't watch anything. I can't afford $40 an hour for help and my health cannot handle the way others' problems were delayed, obfuscated and road-blocked. I have health problems which are aggravated by stress.

I give up. Tomorrow I will call my angels at Apple and pray they will have mercy on me. I am never stressed by their aid and they always know what they're talking about.

Maybe someone else will come up with a better version and we can all switch to the.

When are corporations going to learn, it doesn't matter how much you spend in advertising, it is the customer service that counts

lilianaRead More
3/15/2013 Adobe Systems - I bought your Adobe Audition CS5.5 some time back.
I bought your Adobe Audition CS5.5 some time back. But had some problems with it… BUT health went to the dogs for some time... (Service Connected Vet... & the VA did a # on me... a lot of infections & surgery’s, etc, etc.) I was UNABLE to install and use it... except for 1 quick try... to wit found it quite differant and could not at that time get into it... Once I was able to get my health back to the point to try and reinstall your Audition CS5.5. And again when I could not figure out the problem this time I was able and Called your people and was told what the problem was… that the person that sold CS5.5 either did NOT know the product or just out to make a sale… and that I had to either PAY for your new upgrade, BUY another program like NERO to use in conjunction... ETC, ETC... When I first bought CS5.5 I was told it would make Version 3 seem like a child’s toy.... I FULLY explained what I needed and what and how I was using the program and was told by YOUR sales staff that CS5.5 would do EVERYTHING version 3 did PLUS so much more.... That is / was an out and out LIE. When I did call yesterday and talked with YOUR TECH support... I found that CS5.5 DOES NOT have the capabilities to burn to disk as Audition 3, and your new 6. I was TOTALLY LIED TO ABOUT CS5.5. I know it took a lot longer than the norm to find the problem... but that was not my fault... but when it was found that your product was sold to me under FALSE capabilities just to make a sale... Your customer service people could have... but refused to correct the problem caused by my being LIED to by your sales people... then your "overseas" powers to be could care less about someone here in the US being screwed over!!!! The supervisors name was told to me as being Mr. Pranav... We double checked the spelling! UNLESS I was also lied to about that likewise! I doubt that I will hear from you, So I will give a slight chance for you to correct your Company's people lying to me... and you can have this Audition CS5.5 back... it is of NO Value / use to me. Apparently Adobe is harder up for the $100.00 than I am... I hate to think this is how you treat all Customers, to wit I have been for many years... but may real soon be NO LONGER!! As you can tell… I have not had time to calm down from being lied to by your company… but what bothers me most is your people DO NOT care about service… just getting the sale and hope their lies don’t catch up with them till it is too late for the customer to do anything about it. A lot more I want to say about this… but am just getting too upset that you would treat a loyal customer this way… I can’t think straight!

And if you think I may be lying about ANY OF THIS… I run a program called Personal Logger and all the conversations with tech support and then you’re so called customer service is / was fully recorded.


RussRead More
2/5/2013 Adobe Systems - Purchased CS6 (student/teacher) via Adobe online.
Purchased CS6 (student/teacher) via Adobe online. After almost one month, numerous emails and phone calls to Adobe, which resulted in twenty-one email responses stating, "you can expect the box to be delivered within 4-5 business days. Inconvenience deeply regretted." Guess what? Yes! 'I still do not have CS6.' Made five call today, after an hour, in total, on the phone I was able to leave a voicemail message...I do not expect a response. I am trying to cancel now, will use Apple's Aperture.

Just got through to a person as I type, they answered the phone politely, I gave my name and simply stated in a polite manner, "I am trying to find out when the product I purchased almost a month ago will be delivered." To which she relied, "one moment Sir." And vanished into the background...still waiting. On this occasion I prefixed Adobe's number with 141 (making me an anonymous caller) the phone was answered within four rings...'I wonder if they are able to flag-up caller numbers?'

Eight minutes later the open line still hisses in my ear.
Fifteen minutes later the his remains, guess what the phone has just cut-off. I will Try again...however, I can hear background attempts to reconnect. I will hang on for a bit longer...

Adobe Customer Service really does need to get a grip. This is the first time I have ever publicly commented on poor service, and it is warranted. Consider alternatives before choosing this supplier/product.

Bye

ZacRead More
12/19/2012 Adobe Systems - I have purchased and used Adobe photo impressions
I have purchased and used Adobe photo impressions 2,4,6,and 7. I am currently using ver.7, and when I started the program while my computer was online, Adobe sent an advertisement for ver.11 into the opening screen that corrupted it and froze my computer. I had to push my restart button to continue working. My ver.7 was permanently corrupted. I had to uninstall/reinstall it "offline". Now I can only use my ver.7 with my computer offline or the advertisement comes back and locks my computer up. Trying to get help from Adobe tech support is an exercise in futility. I'm looking for a similar product from a more reliable company.

JerryRead More
12/3/2012 Adobe Systems - Adobe Tech Support Customer Review: 12.05.12
I have many Adobe Products,some dates back to 3 floppy disk for Photoshop (About 28 years 25). I have never had a satisfied response from Adobe and still having problems.Their support is almost non existance. After a couple of weeks you may or may not solve the problem trying to reach tech.support. You would think after that many years that they would have their Ducks in a row.

Lee

LeeRead More
10/8/2012 Adobe Systems - Your install process for updating Adobe Flash
Your install process for updating Adobe Flash Player is a royalpain in the rear!!!!!!!
I already have the latest available version installed with Windows Explorer 9.0 and Windows Vista, but continue to get messages I need to update. When I do try the install with Webroot Aywhere Antivirus disabled, , it keeps cycling back and forth, never completes the install. Even after canceling the installation, the CONTINUE BOX KEEPS POPPING UP, even after a shutdown and restart.
why don't you fix this very irritating problem.

JimRead More
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