Aetna Phone Number



 

Description


Aetna® Customer Service Phone Number:

1-800-872-3862

Aetna is committed to providing individuals, employers, health care professionals, producers and others with innovative benefits, products and services.

Aetna Corporate
Address:
151 Farmington Avenue
Hartford, CT 06156

Hours
7:00am and 7:00pm ET

More Phone Numbers
Tech Support: 1-800-872-3862
Corporate Number: 1-860-273-0123
Conoco Phillips Employees: 1-800-738-7674
Connecticut residents: 1-860-273-0123
Vital Savings by Aetna: 1-877-698-4825
Pharmacy or Aetna Rx: 1-888-792-3862
Twitter: @AetnaHelp

Phone Number

Phone Hint
1-800-738-7674 Say "member"; press *0.
 

Comments

 out of  based on 14 reviews.
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4/24/2015 Aetna - Your phone system is trash,your employees are
Your phone system is trash,your employees are IDIOTS. After calling three different phone numbers I finally got a human being,(who had no idea what she was doing) transferred my call to another person who had such broken English you could understand what she was saying.HOW IN HELL DO YOU STAY IN BUSINESS?

Robert Read More
3/18/2015 Aetna - I have requested several times for someone to
I have requested several times for someone to contact me about a policy that I wish to know the status of and in 3 months not 1 reply.. Policy # X

thomas Read More
10/3/2012 Aetna - I have been trying to get information regarding
I have been trying to get information regarding the payments Robert Ore pays
each month since August. To date, I have not heard anything from your Company. I have
sent all the information you requested to no avail. Robert lives in subsidized housing
and this information is required to establish his rental payment.

Karl Read More
9/22/2012 Aetna - I just LOVE how well your log-in system works for
I just LOVE how well your log-in system works for your website.
Sarcasm/10


If you didn't understand what I was trying to say, it's that your website is just terrible. I'm 100% sure you people PURPOSELY make it difficult to sign on so we don't submit our claims. Fuck off Aetna.

masud hossain Read More
8/2/2012 Aetna - I want to change my address
I want to change my address

estelle Read More
6/3/2012 Aetna - I WENT TO MY HOME DEPOT TODAY AND WAS TOLD THAT
I WENT TO MY HOME DEPOT TODAY AND WAS TOLD THAT THEY NO LONGER WILL GIVE ME A 10% DISCOUNT WITH MY VETERANS MEDICIAL CARD. I DON'T GET IT, I WAS IN THE US ARMY FROM 1961 TO 1967 I WENT TO VIETNAMN AND GERMANY. WHAT's the DIF. IS IT IF YOU WERE IN THEN OR NOW,??? I WILL SAY THIS I BUY A LOT OF BUILDING MAT. FROM HOME DEPOT. I HAVE 2 UNITS IN KONA HAWAII, 3 IN PALM SPRINGS AND 1 IN WYANDOTTE, MICH. I HAVE SPENT A LOT, LOT OF MONEY OVET THE LAST 20 YEARS REMODELING UNITS. IF YOU KEEP THIS POL. IN PLACE I WILL NEVER GO INTO ANOTHER HOME DEPOT AGAIN. I HOPE A DIS.MANAGER OR HIGHER WILL CALL ME OR EMAIL ME TO TALK ABOUT THIS. I ALSO HAVE A MEETING WITH THE VETS EVERY MO. AND I WILL BRING THIS UP.

Ellwyn " El " Read More
6/3/2012 Aetna - I WENT TO MY HOME DEPOT TODAY AND WAS TOLD THAT
I WENT TO MY HOME DEPOT TODAY AND WAS TOLD THAT THEY NO LONGER WILL GIVE ME A 10% DISCOUNT WITH MY VETERANS MEDICIAL CARD. I DON'T GET IT, I WAS IN THE US ARMY FROM 1961 TO 1967 I WENT TO VIETNAMN AND GERMANY. WHAT's the DIF. IS IT IF YOU WERE IN THEN OR NOW,??? I WILL SAY THIS I BUY A LOT OF BUILDING MAT. FROM HOME DEPOT. I HAVE 2 UNITS IN KONA HAWAII, 3 IN PALM SPRINGS AND 1 IN WYANDOTTE, MICH. I HAVE SPENT A LOT, LOT OF MONEY OVET THE LAST 20 YEARS REMODELING UNITS. IF YOU KEEP THIS POL. IN PLACE I WILL NEVER GO INTO ANOTHER HOME DEPOT AGAIN. I HOPE A DIS.MANAGER OR HIGHER WILL CALL ME OR EMAIL ME TO TALK ABOUT THIS. I ALSO HAVE A MEETING WITH THE VETS EVERY MO. AND I WILL BRING THIS UP.

Ellwyn " El " Read More
5/25/2012 Aetna - I have supplied a change of address AS A PROVIDER
I have supplied a change of address AS A PROVIDER at least five times since October by both computer and contacting you by phone.

My EOBs are being sent to my old billing supplier which is an address I never used.

PLEASE ADVISE


Jessica Read More
3/19/2012 Aetna's right hand does not know what the left
Aetna's right hand does not know what the left hand is doing! It is not unlikely to get someone who barely speaks english. This 1800 872 3862 helped avoid the transfer tangle that will make anyone nuts. I had great service for the first time in 10 years. Thank you,thank you Kathy

Kathy Read More
12/12/2011 Aetna - I am a provider, and I would like to ask a
I am a provider, and I would like to ask a question about filling out the 1500 form. I cannot find a phone number for help for a provider

Sandy Read More
9/23/2011 Aetna - We are checking on a life insurance policy for M.
We are checking on a life insurance policy for M. Policy originally issued by National State Bank, Elizabeth NJ. My aunt passed away today, 9-23-2011. Any imformation you could send would be appreciated.


Katherine Read More
6/21/2011 Tried calling the Aetna Member Services toll free
Tried calling the Aetna Member Services toll free number and got disconnected twice. I was at work while calling and did not wish to continue to call go around and around in the automated system. My question is who do I speak with in order to give an explanation of a claim that Aetna does not wish to pay? They apparently need additional information regarding an emergency visit to a hospital. My PCP was not open and no office exchange was available to get approval, prior to going to emergency. The severe allergic reaction emergency took place on Sunday morning.
I would appreciate a response because I cannot pay a $1,500 bill to the hospital for the emergency treatment. My email address is @yahoo.com or my telephone number is. Thank you very much

Martha Read More
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