AmerenUE Phone Number



 

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Customer Service Contact Information For AmerenUE

Phone Number

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1-800-552-7583 Press 0# at each prompt
 

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 out of  based on 34 reviews.
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7/18/2014 AmerenUE - Ameren has a contractor working for them leaving
Ameren has a contractor working for them leaving nails and other debris in the alley in the 63139 area code . The contractor is also using the city dumpster to get rid of some of this debris. When the city dumpster is emptied the nails are not ending up in the truck but in the alley, possibly causing damage to car tires or bike tires . J T Electric is the contractor.
The alderman in the area is going to be contacted.

TOM Read More
5/6/2014 AmerenUE - Today i called Ameren to report a utility pole
Today i called Ameren to report a utility pole behind a business on Jefferson and Cass ave in Saint Louis that has become overwhelmed by weight from a very large transformer. This pole has bend to a point of snapping. A representative called me back pretty fast which was good, but i couldn't believe what he would tell me. He said that, they have more poles like that around with large transformers on them and him looking at that pole , he didn't see a problem with the bend. I don't have to work for a utility to see that , that pole will be breaking soon, and the customer will be shut down until Ameren fix the problem. I told the gentleman on the other end that i have seen many large transformers that were sitting on a platform suspended between two poles, but i have never seen such a large transformer on one thin pole like this. It looks like some shotty work did by any company other than a large company like Ameren....we will see.

Kenneth Read More
11/17/2013 AmerenUE 63129. It is not listed as an outage but we are
We are in 63129. It is not listed as an outage. We have been out since about 12 PM.

Thank you

Bell Phillips Read More
1/15/2013 AmerenUE - Someone ran across our lawn 2 weeks ago, taking
Someone ran across our lawn 2 weeks ago, taking out the electricity because they smashed the in-ground conduit on the front lawn. Ameren came right away to restore service, but I am still waiting for them to fix the damaged conduit. I have called them 3 times already and each time have been told "You're on the list for today". Yesterday they told me I was 5th on the list, but if they didn't get to me then, they would get to me today. Well, yesterday is long gone, and so is the workday today, and still no one to fix the problem. Every time I call, I get a different customer rep who tells me the same spiel, yet I never seem to get to the TOP of the list to get my conduit repaired. It's a real shame that a monopoly like this is allowed to exist. If they had competition, I guarantee you they would have been out by now to take care of the problem.

Nancy Read More
8/11/2012 I hate AmerenUE. I didn't need a new regulator,
I hate AmerenUE. I didn't need a new regulator, nor did I get to schedule the service. So now I have been without gas for two days and I am sitting here, missing appointments for which I will have pay, so I can wait for them to come unlock my meter and turn the gas back on. Ridiculous idea of customer service.

Lisa Read More
7/19/2012 AmerenUE - It seems that everytime there is electrical
It seems that everytime there is electrical problems ,Ameren Ue is raising there rates,They believe by giving out AC window units to the low income or seniors is doing something good well they can write that off and raise their rates again to make up for it.If the low income cant afford the bill to begin with.Well.Why are there so many deaths,to seniors,they do not turn on their AC,can not afford it.My bill went up alot.I am low income with 2 window units one I use .I also got a notice Ameren is asking for a pay raise ,2 days later they send a big bill a day later they send a disconnection notice.I have never been disconneted.They are threatning to get their money.

BBOOP Read More
4/24/2012 AmerenUE - I have a question. We are at Arrowhead RV Park
I have a question. We are at Arrowhead RV Park (80 mile marker) and the guys have brush by the walkway going down to the dock and on Saturday our water was covering the top of the trees and Sunday when I went to go fishing I could see the bottom on the tress w/o water on them. Why are you messing with the water levels like that? Thanks.

Sharon Read More
4/23/2012 AmerenUE - I just had a tech from Ameren come to my door. He
I just had a tech from Ameren come to my door. He said he was going to disconnect. I said I think I paid that. He asked if I had a receipt. I said I would have to check my email, hold on. He started messing with his phone. I walked to my laptop and started looking. He banged on the screendoor, I said hold on, and I heard my dogs barking. He had rushed around to my backyard, opened the gate and went in with my three dogs, to get the power turned off before I even knew he was going back there. My dogs could have bitten that idiot. I could have bitten him myself, the jerk. So wrong. I hate Ameren. I called the city and they said there is no alternative. I want an alternative.

Andrea Read More
4/23/2012 AmerenUE - I just had a tech from Ameren come to my door. He
I just had a tech from Ameren come to my door. He said he was going to disconnect. I said I think I paid that. He asked if I had a receipt. I said I would have to check my email, hold on. He started messing with his phone. I walked to my laptop and started looking. He banged on the screendoor, I said hold on, and I heard my dogs barking. He had rushed around to my backyard, opened the gate and went in with my three dogs, to get the power turned off before I even knew he was going back there. My dogs could have bitten that idiot. I could have bitten him myself, the jerk. So wrong. I hate Ameren. I called the city and they said there is no alternative. I want an alternative.

Andrea Read More
4/22/2012 AmerenUE - Two words for ya! SOLAR POWER!!! Its free and
Two words for ya! SOLAR POWER!!! Its free and never runs out. Find a way to budget solar panals and enjoy the long term benefits. Theres no reason anyone should continue paying high increasing rates with the availability of other power options.

Gyro Read More
4/14/2012 AmerenUE - would like a refund on over payment from budget
would like a refund on over payment from budget billing.-

wanda Read More
3/31/2012 AmerenUE - I was made to pay my ex boyfriends amerun bill
I was made to pay my ex boyfriends amerun bill from ten years ago $540 bucks added to my bill! we were not married, i was not on the lease, but they said that because i stayed with him for a whopping whole month and he had not paid it, i had to. I called everyone, utility commissioner, attorney general, and amerun themselves...no one would do anything, they all told me that if amerun said i benefited from it, then i had to pay it, because of course my ex is a complete loser and never did, we even have a child and he is $5000+ behind in support, and im still paying for him! now he owes no bill and can get electric on in his name again....and they say they play fair? I dont think so...

philosophy Read More
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