American Home Shield Phone Number



 

Description

Customer Service Contact Information For American Home Shield

Phone Number

PhoneHint
1-800-776-4663Say "Agent" at each prompt
 

Comments

 out of   based on 113 reviews.
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Date Rating Comment
8/14/2017 American Home Shield - Every time that I call it is the very same thing.
Every time that I call it is the very same thing. I have had to wait for a very long time.

I work and have a life as well that can be very demanding as times.

I want to speak to someone about for repair on my washer that is needed.

This has been going on for 8-10 days with no call to say sending someone Now.

CordieRead More
7/17/2017 American Home Shield - I am currently on hold and have been for 50 min
I am currently on hold and have been for 50 min and 27 seconds and the recording keeps saying that my call is important to them. This is the norm when I call in, they must know that I want service and it will cost them money.
Their phone response is terrible regarding waiting time.

steveRead More
7/6/2017 7/6/2017 American Home Shield has a very poor
7/6/2017

American Home Shield has a very poor response service to its customer. I tried to reach customer service many times and I was kept waiting for more than 30 minutes each time after which I got tired waiting and could no longer stay. This is not acceptacle. Your system is diplorable and I would not recommend your company to anyone. Its a shame!

DaisieRead More
6/27/2017 American Home Shield - Keeps contacting us even though we never signed
Keeps contacting us even though we never signed up. New home came with their warranty. Now, they won't leave us alone. We have State Farm for everything and keeping them.

M. McGriffRead More
6/8/2017 American Home Shield I requested services on air
American Home Shield I requested services on air conditioner June 4 2017. I wont be able to have service repairman come out until June 12 2017. Hot as hell and it takes over a week to get someone come out.

James BookerRead More
5/22/2017 American Home Shield - On Tuesday May 16, 2017 I called in and talked to
On Tuesday May 16, 2017 I called in and talked to a very nice young lady with AHS named Ms. Re-Keia at 9:30 and she was very professional and helpful. I was having problems with the same Garage Door that a local company in Jackson MS. took a entire week to get a brand new Garage Door Motor and remotes to work.
The door has started going up on its own again and I called in for service and lucky me they assigned a different company this time. But to my surprise they gave me a Heating & AC & Electric Company out of Ridgeland, MS. and here it is six days and I have not heard from anyone concerning my problem.
Not to mention they now want a Credit Card Number up front before the company comes to your residence.
My question is why are they adding all these new company's that are not dependable in the first place.
There are some of us that have never had any problems with these service request and now all of a sudden they want to dispatch a company you have never heard of, or a company that takes their time calling to set up an appointment.
I feel this is very ridiculous for contract customers to have to wait and wait and wait to get service but AHS makes sure they get their money straight out of your checking account each month without any problems.


JoyceeRead More
5/19/2017 American Home Shield - Not worth the money. Had to use a contractor that
Not worth the money. Had to use a contractor that had numerous complaints on yelp. Did not show up for appointment until the next day. Request copy of all repairs done and now they are not answering their phone. Why would Home Shield only use a 2 star ac company when there are so many in my area with 5 star ratings and great reviews. Will not renew contract!!!!!!!

SamRead More
4/24/2017 American Home Shield - AHS and the companies associated with them is a
AHS and the companies associated with them is a total rip off. My AC was not cooling and there was water coming from the unit. A service tec came and did something and assured me it was fixed but if the water continued to drain after 3 days to call them back; well it was still draining after 5 days. The tec came back and check and found multiple things wrong which would cost me over $900.00. AHS would not cover. Total rip pff, I dropped them immediately.

GloriaRead More
1/27/2017 American Home Shield - Have been without heat pump for over 5 weeks now,
Have been without heat pump for over 5 weeks now, 2 opinions later, and the contractor that is to repair/replace heat pump has no showed 5 times. AHS won't let another contractor fix issue and doesn't care about the CUSTOMER who has been with AHS for 18 YEARS. We are freezing!!! And beyond frustrated......

Frozen in BeavercreekRead More
12/4/2016 American Home Shield - I have only used AHS one time since being a member
I have only used AHS one time since being a member and I was completely satisfied. They repaired my air conditioner. I just placed another call for plumbing let's see if I have the same good experience

SharonRead More
12/2/2016 American Home Shield - I have had American Homeshield on two properties
I have had American Homeshield on two properties for over 15 years and I don't know how they could still be in business with the lousy customer service and warranty with hidden clauses, (sediment build up) etc. They have patched up my 30 year plus Trane antique AC and don't mind my monthly service call. They refuse to replace my heater and have the nerve to send me renewal notice. Does amy one knows of a reputable Warranty company. Let's stop writing these reviews and take our business elsewhere. They know that they got us for life, when we stay with them and just complain!

Disgruntled in San Antonio, Texas

ClaudetteRead More
11/21/2016 American Home Shield - dissatisfied with ahs and their heating contractor
dissatisfied with ahs and their heating contractor .waiting for parts and waiting. meanwhile we are freezing !

g lRead More
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