American Home Shield Phone Number



 

Description

Customer Service Contact Information For American Home Shield

Phone Number

PhoneHint
1-800-776-4663Say "Agent" at each prompt
 

Comments

 out of   based on 106 reviews.
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Date Rating Comment
4/24/2017 American Home Shield - AHS and the companies associated with them is a
AHS and the companies associated with them is a total rip off. My AC was not cooling and there was water coming from the unit. A service tec came and did something and assured me it was fixed but if the water continued to drain after 3 days to call them back; well it was still draining after 5 days. The tec came back and check and found multiple things wrong which would cost me over $900.00. AHS would not cover. Total rip pff, I dropped them immediately.

GloriaRead More
1/27/2017 American Home Shield - Have been without heat pump for over 5 weeks now,
Have been without heat pump for over 5 weeks now, 2 opinions later, and the contractor that is to repair/replace heat pump has no showed 5 times. AHS won't let another contractor fix issue and doesn't care about the CUSTOMER who has been with AHS for 18 YEARS. We are freezing!!! And beyond frustrated......

Frozen in BeavercreekRead More
12/4/2016 American Home Shield - I have only used AHS one time since being a member
I have only used AHS one time since being a member and I was completely satisfied. They repaired my air conditioner. I just placed another call for plumbing let's see if I have the same good experience

SharonRead More
12/2/2016 American Home Shield - I have had American Homeshield on two properties
I have had American Homeshield on two properties for over 15 years and I don't know how they could still be in business with the lousy customer service and warranty with hidden clauses, (sediment build up) etc. They have patched up my 30 year plus Trane antique AC and don't mind my monthly service call. They refuse to replace my heater and have the nerve to send me renewal notice. Does amy one knows of a reputable Warranty company. Let's stop writing these reviews and take our business elsewhere. They know that they got us for life, when we stay with them and just complain!

Disgruntled in San Antonio, Texas

ClaudetteRead More
11/21/2016 American Home Shield - dissatisfied with ahs and their heating contractor
dissatisfied with ahs and their heating contractor .waiting for parts and waiting. meanwhile we are freezing !

g lRead More
11/18/2016 American Home Shield - very very poor customer services I suggest never
very very poor customer services I suggest never used this company

jeromeRead More
10/26/2016 American home shield is not worth the money.
American home shield is not worth the money.

DwightRead More
9/23/2016 American Home Shield - Almost every time I try to reach customer service,
Almost every time I try to reach customer service, I do not get a legitimate number to press. Your automation is totally non-acceptable! The customer waits an inordinate amount of time because your system can't handle them at the time of call. This, in itself, needs ATTENTION!

LouRead More
9/20/2016 American Home Shield - WOW....these comments are not good.....NOW, I am
WOW....these comments are not good.....NOW, I am joining them......wait, wait, , wait, on HOLD..... to get to talk to someone. E-mail does not work either. Contractors do not answer either.....what is wrong...... I will think twice before I renew my contract!

WendaRead More
8/31/2016 American Home Shield - I submitted a request to repair my microwave hood.
I submitted a request to repair my microwave hood. Sears repair service came and assessed the problem and stated it could not be fixed. They contacted AHS to let them know this. I have not heard from AHS. My microwave is still broken.

PatriciaRead More
8/25/2016 American Home Shield - I have not been serviced or a phone call is almost
I have not been serviced or a phone call is almost 48 hours. When can I expect service????
I was jus disconnected from a call that I waited for an hour and then the service man disconnected me.

Mary Jo Read More
8/24/2016 American Home Shield - These hold times are ridiculous! I would like to
These hold times are ridiculous! I would like to know why is the automatic debit still coming out of my account when I cancelled my contract?

NadiaRead More
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