American Standard Phone Number



 

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Customer Service Contact Information For American Standard

Phone Number

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1-800-442-1902Review Needed Please Comment
 

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 out of   based on 11 reviews.
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Date Rating Comment
12/5/2016 American Standard - Item in tub plumbing is subject to replacement and
Item in tub plumbing is subject to replacement and I was told to send in proof of purchase by email.
When I heard nothing I called. I learned they were too busy to read emails!
Still waiting for response.


DBRead More
4/4/2016 American Standard - As is so often the case these day's, it would seem
As is so often the case these day's, it would seem that A.S. has sold out for love of company profit taking and customer service can just go to hell. So be it, I'll find my own way thru this and will be sure and tell all who will listen as to which company not to do business with. American Standard has no integrity or pride left in their product. I say so long and good riddance.

jimRead More
2/12/2016 American Standard toilet color is discontinued
I have an American Standard toilet, actually and apparently made by Hamilton, color, sort of a light pink. Part of the lid to the tank cracked. Unable to replace it as this color was discontinued. So, now what do I have to do? Busy and toilet with a different color and I will have to replace the bathtub and bathroom sink to match the toilet???
Not only that, if I want a color other than white, I would have to pay almost 3 times as much. Tomorrow morning, I am going to call American Standard to have it replaced with the same color and charge me what it cost them to do it. If they don't, I will report them to the better business bureau in my state. It is unthinkable and ridiculous as the toilet is about 20 years old and looks like new, together with the bathtub and sink. It will cost me thousands of dollars to replace all 3 units.

RobertRead More
10/24/2015 I have an American Standard Champion 4 Max
I have an American Standard Champion 4 Max that is less than 1 year old. There is a problem with the tank float valve dropping too fast to allow all of the water to discharge in order to provide a complete flush. I am unable to ascertain whether there is a way to just replace the float valve, since it rides up and down on a shaft that is connected to the float on top and the tank base on the bottom. Is there a simple fix to this problem?

Thanks in advance,

KenRead More
3/26/2015 American Standard - Don't buy a hot water heater from them. Horrible
Don't buy a hot water heater from them. Horrible warranty service. Actually, none. They stonewalled me until the unit went out of warranty. They are in the process of doing that on a second unit. The service agent has no idea of what he's doing, but does his best to find things about other parts of the system that would help deny a repair claim.

bjRead More
10/24/2014 American Standard Customer Service is 3rd Party.
American Standard Customer Service is 3rd Party. Only answer is to refer to a dealer. Dealer Organization does not have trained certified personnel. Just flunky guys with fancy tool bags.
I do not recommend Trane or American Standard products especially since Trane is not part of American Standard.

RonRead More
7/21/2014 American Standard - On 9-22-11 I bought a sink faucet ModeL 6424F
On 9-22-11 I bought a sink faucet ModeL 6424F Series/6425F Series at Home Depot.
The cost of the faucet 72.24 This week I noticed a large leak of water under the sink
and the plumber discovered that the valve washer for the cold water (right side) is in
very poor condition and is damaging the floor of the cabinet. I am requesting that this
bad washer valve be sent to me so I can do the repais.In fact I think that both valves
should be replaced. I have the receiot of the purchase to substantiate my claim
VTY Ramon
.

Ramon D RiveraRead More
7/11/2012 American Standard - Ordered and paid for matching AC and furnace.
Ordered and paid for matching AC and furnace. Dealer installed mixed units. Checked the Internet and found the price of AC unit several hundred dollars less than the unit I paid for. Is this " Bait and Switch " ? I thought American Standard would not allow this. Just letting you know.
Very dissatisfied customer.

Andrew

ChopperRead More
9/9/2011 I have to call American Standard at least once per
I have to call American Standard at least once per year to obtain repacement O-rings for the faulty toilet that I purchased in 2008. After every 6-9 months for the past 3 years the o-rings fail and the toilet starts to run. It's a nuisance and I won't buy another American Standard product.

BobRead More
8/23/2010 American Standard - Terrible service. Long wait. Finally connected
Terrible service. Long wait. Finally connected and told rep I had Crane 19" round sink from 1980's and wanted to know if they could give me any information such as specs because we were remolding and wanted a comparable but different color sink. I had what I think was model number. Woman I spoke to (Amanda) said no info. Data only available for last 15 years. Asked her to look if the original sink was still offered. She refused. Asked several other questions, She refused any help. Politely asked to speak to someone else, she said to call back. Politely asked to speak to her supervisor. She said she would take message. Worst still, turns out that Crane/American Standard has 4 round 19" sinks per their web site. She never mentioned them. I think I will buy Kohler or some other brand.

LeeRead More
8/6/2009 American Standard - Good service but long hold time.
Good service but long hold time.

ChadRead More
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