att uverse Phone Number



 

Description

AT&T's U-Verse provides Wireless, DSL, Internet, Digital TV and Phone in one package. ATT UVERSE USA Corporate Office Headquarters HQ Address:
208 S. Akard St.
Dallas, Texas 75202 USA
Corporate Phone Number: 1-210-821-4105
Customer Service Number: 1-800-288-2020

Phone Number

PhoneHint
1-800-288-2020Say Uverse service
1-888-296-2000
1-866-746-4714
1-877-377-0415
 

Comments

 out of   based on 2515 reviews.
Sort by:  Newest  Most Viewed  Oldest
Date Rating Comment
11/1/2016 att uverse - I have spent 3 hours the last 2 days trying to
I have spent 3 hours the last 2 days trying to revolve issues with my U-Verse service. The first night I spent 2 hours trying to get an issue with my DVR resolved with an oversees representative. After the first hour, told him he was wasting my time and he needed to send a tech. He stil did not want to move the problem forward. He kept me on the phone another 45 minutes. Until I finally lost my patients. I got home the following day only to find I had no service at all. I called customer service again. I guess the representative could not help me. The phone disconnected and I go no call back. I am so frustrated with Att&t right now

MickyRead More
10/26/2016 att uverse - Had service for over 2 yrs no cotract could never
Had service for over 2 yrs no cotract could never got internet in bed room and tv had 3/4 pitcher 197.oo pr month canceled service.went to another carrier full tv pitcher and now have internet in whole house now they have me in collections for balance of 127.00 I never had a contract from the start and not recieving full service yes im stupid never again att uverse please post as needed

wesRead More
10/7/2016 att uverse - Called over 10 times to have service cancelled. I
Called over 10 times to have service cancelled. I still have an active account...... ATT is trying to charge me $200+ for a service I haven't used or had in over 2 months. No one get this service ever. No one knows what is going on.

ShayRead More
10/1/2016 att uverse - I lost my signal and called customer service. The
I lost my signal and called customer service. The automated service said I could ask to speak to a live representative at any time, which I did. After several more automated questions, I finally got a rep with a very strong accent and had a very hard time understanding her. All said, it was a very frustrating experience. Can't they get someone who is easier to understand? In the end, I did get a service rep to fix the problem, but, good grief, it took me an hour

I lost service and called customer service. Of course, I got an automated voice asking questions. I was told that I could ask for a live representative at any time, which I did. It took several more times of saying I wanted to speak with a live rep, but was finally put on hold for one. When she finally came on the line, she had a very heavy accent and extremely hard to understand. After trying several things that she asked me to do, she finally said a repair rep would need to come out. I was on the phone for an hour, trying to get things resolved and understand this woman! I admit, a repair rep came within the hour and resolved the problem, but the whole experience was very frustrating!







1

LindaRead More
9/18/2016 att uverse - The worst customer service in the U. S. stay away
The worst customer service in the U. S. stay away from them.

FrankRead More
9/18/2016 att uverse - We have the nightmare others are sharing! We moved
We have the nightmare others are sharing! We moved into a new home 5/15/15 transferring our service. We never received our "take it with you bonus";ok cool no biggie.
We were told to call at one year to get new current bundle price,we are on a fixed income and need to keep it $170.After taxes. I called and was told I could get direct tv for around my price(internt-wellused,phone-unlimited,tv-no extra channel we use Netflix). I did not want satellite,we've a large open field,we need constant good reception. We finally negotiated to get our services at what we had been paying,told there would be two year contract.June's bill-240,July 279,August 279.I called each month trying to find out what was going on requesting they listen to their recordings of call to find what I'd been promised for two more years. This fell on non listening ears,I was ignored and told the best would be 240. I called again to see what kind of contract I had(2yr was in negotiations );I was told none.I this time told them fine Infinity is available. They said sorry you feel that way.
I had uverse since 2011; next week I will not. My bill is reading $550(roughly) for two months of service. Sorry AT&T, you'll be hard pressed to recover this from social security(can't garnish). You cannot hold me to an agreement that your company breached.
Avoid using them at all cost or it will cost you all. I never would have kept this when I moved if I had known they we r e switching all to satellite.
CAN I GIVE THEM negative five stars for bad customer service and false negotiations. I hope to see a class action lawsuit against them since so many are complaining of same broken agreements.

BantyRead More
9/3/2016 att uverse - We have had u verse for a year. I went to
We have had u verse for a year. I went to renegotiate the contract and I couldn't do so because I have one payment left before the contract expires. I was given the 800 number and after pressing several numbers later I got an Asian speaking person that was hard to understand. Then still received no help. I checked my account and they had raised my bill. I will be looking for another provider. I hope the powers that be read all these comments about the terrible customer service. The store employees could not help because they are not given access to the promotions except to new customers

Mischelle PulverRead More
8/16/2016 att uverse - I got my bill down to $ 159.37 + tax in August
I got my bill down to $ 159.37 + tax in August 2016 .This is the amount I agreed on now they have it at $196.72 .What kind of crap is that ? checking prices with other company's.No stars for me these guys are crooks. I have had trouble with these con artist long enough.

BobRead More
8/13/2016 att uverse - AT&T is a sorry company with terrible customer
AT&T is a sorry company with terrible customer service. I will not recommend a rip-off company like AT&T to anyone.

JohnRead More
7/16/2016 att uverse - OMG!! what a freaking nightmare !! these people
OMG!! what a freaking nightmare !! these people deserve no stars. the most disarrayed company or service ive ever tried to deal with. weve had uverse about two years,and the only reason we haven't switched is because we don't have any other comparable service on or street. they go up on price EVERY month. no matter the price theve promised the previous month. All of their phone reps are programmed. and you cant understand their broken English. we had an issue months back with a bad modum. I admit,we were late sending the old unit back.so,we wound up paying 150.00. UPS advised that the modum was received by uverse, and I have the cleared check where they got my payment. now,uverse is saying they never received the modum or my money and on this last bill I just received, they are wanting ANOTHER 150.00. and after explaining this situation to at least ten different people at uverse. I CANT MAKE ANYONE OF THEM UNDERSTAND !!! its like a bad nightmare !

patriciaRead More
7/16/2016 att uverse - OMG!! what a freaking nightmare !! these people
OMG!! what a freaking nightmare !! these people deserve no stars. the most disarrayed company or service ive ever tried to deal with. weve had uverse about two years,and the only reason we haven't switched is because we don't have any other comparable service on or street. they go up on price EVERY month. no matter the price theve promised the previous month. All of their phone reps are programmed. and you cant understand their broken English. we had an issue months back with a bad modum. I admit,we were late sending the old unit back.so,we wound up paying 150.00. UPS advised that the modum was received by uverse, and I have the cleared check where they got my payment. now,uverse is saying they never received the modum or my money and on this last bill I just received, they are wanting ANOTHER 150.00. and after explaining this situation to at least ten different people at uverse. I CANT MAKE ANYONE OF THEM UNDERSTAND !!! its like a bad nightmare !

patriciaRead More
7/15/2016 att uverse - U-verse pre-empts news text on my ATT Yahoo home
U-verse pre-empts news text on my ATT Yahoo home page why? I do not want an ATT bundle, which u-verse demands and insists on me purchasing it. I cannot change internet service in my area. ATT has everone locked out

AnthonyRead More
    Next Comments
Add a comment:

Please click on the number of stars to award for the company's customer service. Please do not enter personal information into the comments.

(Comments will be added pending approval by the webmaster.)

Company Rating:
Your Comment:
Your First Name or Nickname:
Your E-Mail Address (not published):