Babies R Us Phone Number



 

Description

Babies R US is a store and online website dedicated to baby products, furniture and baby & toddler toys.

Phone Number

PhoneHint
1-888-222-9787Review Needed Please Comment
 

Comments

 out of   based on 25 reviews.
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Date Rating Comment
3/24/2015 Babies R Us - Ive been calling week after week still. Have Not
Ive been calling week after week still. Have Not Got MY 10%back from baby reg..Also i had To wait a month for a gift someone ordered Me for MY baby Shower online ordering sucks

hillarieRead More
10/27/2014 Babies R Us - I have called 8 times over 2 months as well as
I have called 8 times over 2 months as well as emailed & always told issue will be resolved in 1-3 days with no return follow up. They won't give you full name of managers or contact either. I accidentally deleted email gift card for 10percent of value of registry purchases and just wanted it resent so I could use it.

ColinsmomRead More
10/23/2014 I will never again do business with Babies R Us.
I will never again do business with Babies R Us. It took me two months to get a gift card sent to my niece and nephew. My original order was sent to the wrong address. My second order was never sent at all. Finally the 3rd time I tried to get it sent,a very nice lady, Heidi, got it done. While all the customer service people were very nice, Babies policy was not at all satisfactory. I just wanted to get the initial order cancelled and get a credit back so I could just go to a physical location and purchase the gift card, and mail it myself. So for two months I was embarrassed that my gift was not timely.

AudreyRead More
7/23/2014 Babies R Us - I have never experience such horrible costumer
I have never experience such horrible costumer service got transfer from department to department took an hour and a half of my time for them to tell me someone will call me within 3 days witch it took literary the 3 days for them to tell me that they couldn't do anything about my situation i ask for a supervisor and he was just so rude i spend over $2000 with them i will NEVER go back to a BABY R US in my life and will surely tell everyone about this experience so that no one that I know goes back I'll tell them to try BUY BUY BABY.

MalisRead More
7/21/2014 Babies R Us - We have tried several times to get on your website
We have tried several times to get on your website to place an order, but we can't bring it up. We wanted to go through the registry and order something for my nieces shower this weekend. Help!

RitaRead More
4/16/2014 Babies R Us - I bought 4 items on line. The process went well.
I bought 4 items on line. The process went well. The packages came on the 5th day (4/16/14). 4 of the 5 packages were fine. The Graco 2 in 1 Glider-Elite Swing ($179.00) came with a large hole in the box (about 8"x8") so the FedEx man kindly noted that the package could be rejected. I agreed because I wasn't sure if the exposed swing inside the box was damaged. This may have been damaged during the FedEx delivery process and not the fault of the store but I called Babies R Us customer service on 4/16/14 and spoke to Shiban/Chivon (so very sorry if this was spelled incorrectly) and she was quite nice and helpful. She opened a customer case #. We hope that a replacement swing (the same product type: item# 17197676) will be promptly sent to resolve this in time for the baby shower. Considering the previous customer comments, it appears that a good outcome here would be good for both sides. Thank you.

Cindy and TomRead More
8/28/2013 Babies R Us customer service review - So disappointed
I resisted at babies r us... and I was soooo disappointed in their customer service. their stock was low, and no one had any idea where anything was. I was asking about the JJ Cole Broadway Stroller and the girl told me " I think your A little to high end for this location and you should go to Totawa. I looked at her being 8 months pregnant and just said thank you and walked on. I caught myself wondering, thinking about what she had said to me. Drive myself over to Buy Buy Baby.... Much better service and knowledge about the store and their product. The employees asked me multiple times if I needed assistants and walked me through other strollers that would fit my needs. Bottom line... Babies r us is horrible on so many levels! Buy Buy Baby is the way to go!!

ITC Center In Flanders NJ

SaraRead More
5/25/2013 Every time I go to the Babies R Us in pembroke
Every time I go to the Babies R Us in pembroke pines I regret it. The employees there are rude and unhelpful and the lines are horrible to wait in. I was there today and stood in line for about 20 minutes, while who appeared to be a manager was taking care of an other guest. She was very talkative and while I can appreciate a good conversation it shouldn't be done while others are waiting in a long line. After waiting the lady informed me that she only had that line open to help the guest in front of me. I stood there in shock and replied "Why couldn't you tell me that 20 minutes ago?" She had an other line open up but of course all the people behind me ran over to that line and once again I had to wait an other 15 minutes while who I am assuming is the manager carried on with her conversation. THIS IS NOT THE 1ST TIME! Who ever runs that store is incapable of doing a good job. No more than two registers are open at a time.. I guess thats fine for a Monday morning...but a Saturday afternoon??? Come on. I will not be shopping there ever again. I actually had done a baby registry there, but decided to go to Buy Buy Baby instead. Much better costumer service.

CindyRead More
5/7/2013 Babies R Us - Everyone was willing to help me. I didn't have a
Everyone was willing to help me. I didn't have a clue as to what some of these things were. But I had help from everyone at the Hobart, IN store.

AnnRead More
2/5/2013 Babies R Us - My experience at Fairfield CA baby's r us .... my
My experience at Fairfield CA baby's r us .... my experience did not start off well to say the least, the lady in the department we were in had zero customer service skills and just as much if not less knowlage about store products or procedures. After two hours of attempting to pick out a gliding rocking chair(mind you this is the last thing my best friend who is 8months pregnant needs and wants) and then finding out the info in the computer was wrong and they infact did NOT have the item, MY 8MONTH PREGNANT BEST FRIEND WAS IN TEARS. Thankfully we asked for the manager who completely turned the situation around, she had excellent customer service and we ended up walking out of the store happy and very much so satisfied. ... she got her 299.99 dollar chair for 80 dollars. The managers name was Lynn and she most defiantly deserves a promotion and/or a raise. I unfortunately find myself complaining more than complementing so coming from me Lynn obviously went above and beyond. THANK YOU LYNN!!

jessica pool Read More
11/29/2012 Babies R US Do you Listen to your Customers? 11.30.12
Are you listening Mr. Storch?!?! Do you hear what the consumers, your customers are saying? Do you care? I am stunned and appalled by the customer service I have just received from your company. After reading the complaints from other customers, I can see that extremely poor service is just the Toy r Us/Babies R Us way of doing business. Do you find this acceptable Mr. Storch? Do you think that based on the pure volume of unsuspecting first time customers that you can sustain a profitable business? Have you read your own corporate vales and vision statement? Do you or your employees feel any pride or obligation to honor that vision? Just asking.


AngelaRead More
11/29/2012 Babies R Us - Are you listening Mr. Storch?!?! Do you hear what
Are you listening Mr. Storch?!?! Do you hear what the consumers, your customers are saying? Do you care? I am stunned and appalled by the customer service I have just received from your company. After reading the complaints from other customers, I can see that extremely poor service is just the Toy r Us/Babies R Us way of doing business. Do you find this acceptable Mr. Storch? Do you think that based on the pure volume of unsuspecting first time customers that you can sustain a profitable business? Have you read your own corporate vales and vision statement? Do you or your employees feel any pride or obligation to honor that vision? Just asking.


AngelaRead More
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