Big Lots Phone Number



 

Description

Big Lots stores offers deals on closeout merchandise for you and your home.

Big Lots USA Corporate Office Headquarters HQ Address
300 Phillipi Road PO Box 28512
Columbus, OH 43228
Corporate Phone Number:1-614-278-6800
Fax Number: 1-614-278-6676
Email Address: [email protected]

Phone Number

PhoneHint
1-800-877-1253Press 0
 

Comments

 out of   based on 104 reviews.
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Date Rating Comment
7/9/2016 Big Lots - I just purchased a beautiful chair and Keenum
I just purchased a beautiful chair and Keenum Chaise sofa at store #5325.
Your employee Leslie was a great help in every way. Answering questions, gathering SKU numbers, helping with check out, and loading them in the truck. He was a pleasure to work with and a very competent employee with a wonderful attitude. He is a great representative for Big Lots.

PamRead More
5/27/2016 I went to the Willoughby Big Lots today, and
I went to the Willoughby Big Lots today, and walked out very upset and disappointed with the cashiers working the front.I waited in line for awhile holding my stuff, and the lady in front of me was an employee I found out, in line talking the whole time and not moving out of the way at all to make room for me to put my stuff on the checkout counter.Then,when it was finally my turn, they continued to talk, and the cashier she was talking with, just walked away from the counter. There was a line, it looked like they might open another register. My goodness, all these workers standing around and not being proactive or caring to customers at all, what a shame! I put my stuff on the counter and walked out so upset!Why is this allowed? They should not be taking care of customers if they have attitudes like this. I will not patronize that Big Lots ever again! Plus, I will pass this on to people I know what a terrible store this is to go to.

Read More
2/2/2016 Thank you Latishia in Big Lots Customer Service
I had lost the instructions for how to put together the trundle for my daybed. Went to the store three times with no luck. I called Latisha in customer service, luckily I found the SKU # off an add on Craigslist (LoL), and she was able to email me the instructions!!!! I was too happy. It has been three days of calling into the store and going in and now finally I can complete my project!

ShantraceRead More
9/2/2015 Big Lots - I have shopped at Big lot store #1011 in Cumming, Ga
I have shopped at Big lot store #1011 in Cumming , Ga. since I moved here in 2004 and still continue to shop there. This store has always had a change of managers, like every year, and it was never neat in appearance, until now. The present Manager Mr. Peter Eddy has done wonders in this store. He has changed it around and put like things together, making it easier to find what you may be looking for. The store is clean and neat and very inviting to shop there. Mr. Eddy really deserves to be acknowledged by your company, he is doing a Great Job.

In Michigan, I had managed a fairly large furniture store and my primary concern was to make it easy for my customers to find what they were looking for. Good displays and a neat and clean appearance, along with knowledgeable and courteous sales personnel, and, of course, good prices. I believe that you have found a good team player who definitely is a devoted company, man.


Joe Sanders,Read More
8/31/2015 I was hurt in Big Lots and the Manager would not help
I WAS HURT IN THE STORE AND THE MANGER WOULD NOT HELP ME THE DOOR RAN OFF AND IT SLAM ME BRAKING MY TEETH MY HANDS TOPS OF MY FEET SHE SAW IT ALL NEVER ASK ARE YOU OK ARE ANYTHING I WAS SLAM MANY TIMES BEFORE OTHER PERSON HELP ME OUT OF THE DOORWAY THE DOOR WOULD RUN OFF THE LINE AND WOULD PINNED YOU IN IT I HAVE LOST BAD MY BREAST WAS PINNED MY FACE MY CHEST WAS HEAD HIT LIKE A BASEBALL BAT MANY TIME
I CAN BELIVE THAT THE PEOPLE KNOW THAT YOU WAS HURT AN NEVER
COMPLY . EACH TIME THAT I WOULD CALL THE COMPANY WOULD HANGUP THE PHONE. WE HAVE FORGOT GOD IS LOOKING AT THE WAY WE TREAT EACH NOW I AM NOT ABLE TO WALK WELL

M SRead More
4/18/2015 I shop Big Lots in my area quite frequently, Store
I shop Big Lots in my area quite frequently, Store #1519. It is always a nice experience. Today when I was there a very pleasant cashier served me named Carmen. As I have been in the customer service entity for over twenty years I tend to take note of good customer service personal. I was so strongly impressed by this young lady that I felt compelled to let you know. She not only carried a pleasant smile but also offered up all of the sales and coupon benefits that were available at this time, which to me, is a good employee aspect in promoting her place of business.
Customer service I feel, is not an easy job at times and I that it can be hard to fined the right people to fit the format. I think, however that you did a fine job in bringing this young lady on board and feel that she may serve you well.
So once again I Thank you for another pleasant shopping day at Big Lots.

MoeRead More
12/7/2014 Big Lots - I recently had 30 people over for Thanksgiving so
I recently had 30 people over for Thanksgiving so to prepare I purchased two sets of Phaltzgraff dishes. When I openend the two boxes both sets had broken pieces. I made a complete set of dishes and returned the broken set to Big Lots. Kathi (#4533) was so incredibly friendly and helpful and even though they did not have a matching set I was able to exchange the damaged set for an equally nice set, but the story downs;t end here. When I got home those too had damaged dishes! I returned once again, Kathi opened another box and assisted me in making a complete set with the two damaged boxes. she really saved the day for me and all my guests, in fact everyone there was extremely helpful. So, to summarize, first, if you buy dishes from Big Lots tkae the time to open the box and check for damaged dishes, second, if they are damaged hope that you have someone like Kathi around to help you! Thanks Kathi and all the staff who helped make my Thanksgiving meal a success!

HopeRead More
9/29/2014 Big Lots - I was very pleased with two of your employees, Pam
I was very pleased with two of your employees, Pam &Tom.
I was interested in the wall fireplace & both went to extreams to turn it on & explain & show me in detail all the features. It is service like that, that keeps me comming back.
Tom also took the time to show me the diff. between alkline & regular battery's & why you would use one over the other.
Great people, great store !!!
Thank you, Bill

BILLRead More
7/23/2014 Big Lots - Saturday July 18 my husband and I were driving by
Saturday July 18 my husband and I were driving by your Clifton Parl NY store when we noticed a gas grill for a sale price of $189.00 as we were in the market for a new one we stoped in to purchas it. There was the one out front of your store allready assembled and one assembled in the rear of the store (we are an older couple) so we asked to purchas it as it was assembled( and it would be helpful) We were told in a rude no way we had to take it boxed because ther were no employes to assemble it. So we left with $200.0 in pocket.Your not in the business to make money. ?????

robert & Olive DavidsonRead More
6/22/2014 Big Lots - my wage statement is 2-14-14 my employee #
my wage statement is 2-14-14 my employee # is1151862 how do you get the current statement im at the milford ohio store 49. please update the wage statement site i changed security questions thinking it might help update but no results

jimRead More
6/14/2014 Big Lots - I HAVE BEEN GOING TO YOUR STORE ON CLEMMONS ROAD
I HAVE BEEN GOING TO YOUR STORE ON CLEMMONS ROAD IN CLEMMONS NC,SINCE THE DAY THE DOORS OPENED THE FIRST TIME..IT WAS ALWAYS NICE AND I WOULD SHOP THERE FOR HOURS ON END, BUT WITHIN THE LAST TWO MONTHS THE STORE HAS WENT DOWN,,,TWICE I HAVE SEEN MICE RUNNING AROUND AND WHEN I WENT TO BUY FOOD,THERE WAS MICE TURDS ON THE SHELF..I HAVE ALSO WITNESSED THE MANAGER,I THINK HER NAME WAS PATTIE,,TALK TO THE EMPLOYEES LIKE DIRT IN FRONT OF ME..I FEEL THAT IS SOMETHING THAT SHOULD BE DONE BEHIND CLOSED DOORS..I HAVE BOUGHT FURNITURE FROM THERE IN THE PAST,AND DEALT WITH THE NICEST GUY !!! NAMED,RODNEY,,WHEN I WENT TO LOOK FOR HIM TO HELP ME WITH A BIG PURCHASE RECENTLY,I WAS TOLD HE WAS MOVED OUT OF FURNITURE.. WHY???.....HE SHOULD BE THE ONE RUNNING THE DEPARTMENT...IN MY OPINION THIS PATTIE SHOULD BE REMOVED FROM THE POSITION,,WHERE IS THE TALL GUY THAT RAN THE STORE LAST YEAR ??? DO SOMETHING....FAST !!!!!!.........

JOHNRead More
6/6/2014 Big Lots - OMG I was just shopping today at the Port Huron
OMG I was just shopping today at the Port Huron Michigan store. The manager at this store has completely transformed the store. It is much cleaner, neater and the displays and store layout is greatly improved. The new atmosphere will bring me back shopping to the store again. More of your stores need managers like the one in this store.

DeniseRead More
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