Boston Market Phone Number



 

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Customer Service Contact Information For Boston Market

Phone Number

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1-800-877-2870Review Needed Please Comment
 

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 out of   based on 14 reviews.
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Date Rating Comment
9/4/2014 Boston Market - I have been to store 0489 on several occasions for
I have been to store 0489 on several occasions for dinner. I have been told when ordering certain food items it is simply not available , turkey , sides, even chicken. I am writing this because my time is valuable , and a I rely on a national business , hoping to get consistent service. the reality is , it has not been. I am very disapointed in how the chain is managed . I will take social media and express my concerns . this must be corrected , you must offer the food listed on your menu or remove it.


larryRead More
7/30/2014 I visited Boston Market located on South St, in
I visited Boston Market located on South St, in Fitcbhurg, MA on Saturday, July 26, 2014. There were 5 people in line when I arrived around 7:20pm. It took me just under 30 minutes to get my meal and pay for it. The Manager was onsite with customers getting frustrated while we were waiting. There was 1 girl putting the side on the plate and 1 girls at the cash register. I noticed 3 or so others just walking around and the Manager watching the 1 girl trying to manage the sides and putting lids on the orders. In addition, when I finally reached the cashier to pay for my meal she was cleaning tables. She finally noticed a few of us waiting with disgusted looks on our faces and came back to the register and proceeded to pour drinks for orders that were after me instead of letting me pay for my meal. I walked out the door at 7:48PM with my 1 meal. Fast food... I think not. I will not be back to Boston Market anytime soon.

AnonymousRead More
11/5/2013 Boston Market - Why bother with any comments,go to another food
Why bother with any comments,go to another food establishment,and find new complaints.

peterRead More
7/20/2013 Boston Market - Toledo, Ohio-Alexis Rd., Don't eat here. Meatloaf
Toledo, Ohio-Alexis Rd., Don't eat here. Meatloaf is always cold. They don't have the tomato sauce anymore. They give you brown gravy instead. Now it's salsbury steak not meatliaf. Staff does not pay attention when ordering, Food temps., are cold.

AnthonyRead More
1/18/2013 Boston Market - why is it everytime I visit your store #1173 the
why is it everytime I visit your store #1173 the service going thru the drive thru is so slow. Today I waited for 13min. before I received my food. The server was not very friendly either. This is not the first time this has happened. If their staff Don,t like their jobs something should be done. Love your food but thinks is disturbing..... Thank you for your time

CathyRead More
11/5/2012 Boston Market - About five months ago I purchased two chicken parm
About five months ago I purchased two chicken parm meals with spaghetti! It was utterly horrible nothing Italien about this meal except for the name. I called the customer service to complain and asked for a refund. The said they would send me coupons to replace the meals. Good luck I am still waiting its been about seven months now. I called three weeks ago and they apologized up and down said they would get them out immediately. HA still waiting called again today more lies they said they were sent! Liar, liar,liar!! Don't buy from Boston mkt. their food sucks and so do they!!!

EvieRead More
5/31/2012 Boston Market - Purchased your chicken parm,it was the worse meal
Purchased your chicken parm,it was the worse meal I have eaten. First the tomato sauce was tasteless the spaghetti did not taste like spaghetti. The chicken was bearable.Dont think I will try any of your other meals.

roseRead More
2/26/2012 I was at the Boston Market near Oxford Valley Mall
I was at the Boston Market near Oxford Valley Mall and watched as they were closing the store. All of the left over food from the day, they threw it in the trash. I was devastated. They are too many Hungary people in the world for this to be taking place. It should be donated to a shelter or something. This has made me look at Boston Market in a different way.

Dee DeeRead More
12/7/2011 I visited the Boston Market on December 3, 2011 on
I visited the Boston Market on December 3, 2011 on Michigan Avenue zip 32806 in Orlando, fl about 6pm. I ordered a meat loaf family meal. The Supervisor notified me that it would only take 5 minutes for the meat loaf. I explained that I had a long drive ahead of me and that I would like to order something that was already ready. She assured me it would take no longer that 5 minutes again. So I waited and waited and waited 15 minutes later I was frustrated and tired of waiting so I went inside to ask about my order. Then employees offered a drink but I refused and asked for the managed. She appeared from the back of the kitchen with the meat loaf in a container and placed it in a bag. She apologized about the wait. I left the store and drove home. When I got my son fixed a plate of food and stated to me " Mom this meat loaf is rock hard!" I noticed that the container was very hot and food was still smoking. It appears that the meat loaf was warmed up in a micro wave. I called the store manager who offered me a complimentary single meal! Im sorry but that is just wrong!

Melanie Read More
11/3/2011 Boston Market - What poor customer service!A couple of weeks ago I
What poor customer service!

A couple of weeks ago I wrote to complain about the food and service at your unit in Boca Raton Fl.
The e mail was ignored, so I wrote again.
A "SUPERVISOR" of sorts called me to discuss the matter. After telling him about my bad experience(I am a regular at your units in Boynton Beach and Lake Worth), he said that he would send me a coupon to replace my bad meal....that coupon never arrived....I cannot, in good faith, use one of your stores again, as your company doesn't seem to care about a dissatisfied customer.

RalphRead More
7/29/2011 Boston Market - I often visit the BM store in Woodside, 50th
I often visit the BM store in Woodside, 50th street in NY. I think the store# 1669. Last time I went there with my friend had lunch but was very disappointed for worker attitude and manager activities. She went out with her coworkers, they were smoking and talking on phone by the side entrance of the store. At that time, after order we were waiting for 10/15 minutes I asked a girl named Lisa a twice about our food but she made me mad, her behavior was very aggressive and nasty. Later on, when smokers worker serves to us smelling of smoke made my friend almost sick. I had worked in franchise stores for a long time as a manager so my experience discovered that manager spoilt her employees for poor service. I hope Cor. management will take a good action to receive their standard. Thank you John #0546.

JonhRead More
2/15/2011 I often visit the Boston Market store in Lake
I often visit the Boston Market store in Lake Ronkonkoma N.Y. 11779. While i love the changes to the menu and the upgrade of utensils. But the two day time managers at that location are constantly smoking by the side entrance of the store. And then they go inside smelling of smoke offering to help customers.

ace4402Read More
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