Briggs & Stratton Phone Number



 

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Customer Service Contact Information For Briggs & Stratton

Phone Number

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1-414-259-5262Press 0 at prompt.
 

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 out of   based on 22 reviews.
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Date Rating Comment
11/11/2013 Briggs & Stratton new riding lawn mower cuts uneven
We bought a new riding lawn mower it has never cut the grass evenly Now the blade will not even engage to cut the lawn this mower is only 6 months old My husband has went back to using our old mower which is 15 years old and it cuts the grass even . It is a shame when you spent 1500.00 dollars for a new mower and it has only been used 8 times and it is this messed up .

johnny Read More
9/8/2013 Briggs & Stratton - Recently bought a Snapper self-propelled mower
Recently bought a Snapper self-propelled mower with a Briggs Engine & it vapor locks after the first bag of grass. Took it to the dealer who said It was a bad plug (after under 50 hours? - really!!). They replaced the plug, on first use after repair same result. I'm convinced its a design flaw with the fuel line somehow. My 2nd BS disaster has been a Troy-Bilt rotor tiller with a carburetor failure after less than 100 hours. Took it to a better reapir shop than the one above, who said the carb was un-repairable and needed replacing for $150 (25% the cost of a new tiller). This is a reputable shop I've used for some time and they would not fleece a long time customer, so it has to be the worthless products Briggs is putting out these days. I have a 13-year old Snapper with a Briggs engine from around 2000 & it still cranks on the first pull, does not vapor lock & cuts as well or better than the new one. Only problem, it has hundreds of hours after 13 years & uses oil. Wish I could clone the old one & trash the new one - that's all its good for.

CharlesRead More
8/30/2013 Review - Craftsman with Briggs & Stratton engine
I bought a 36" 10 horse Craftman rider.I mow a very small yard,and it lasted about a year before the carburator started acting up, and it kept acting up. I Had it worked on at least 6 to 8 times. Two new carburators, Each time it was $50.00, plus parts. I called Sears no luck, called Briggs and all I got was the run around. Finaly threw the damn thing in the dump, about 3 years old. And bought a Cub Cadet with a 15 horse KOHLER, we will see how that will work. It could not be any worse.

bikerRead More
7/2/2013 Briggs & Stratton - I purchased a 12.5 h.p. riding mower with a brigs
I purchased a 12.5 h.p. riding mower with a brigs and Stratton motor model 219707 type 0189E1 and I'm on my third intake push rod, can anyone tell me how to repair this problem permanently without sending it out again to a very expensive mower shop .

JohnRead More
6/21/2013 Briggs & Stratton - I HAVE A 1450 BRIGGS MOTOR CRAFSTMAN SNOW BLOWER
I HAVE A 1450 BRIGGS MOTOR CRAFSTMAN SNOW BLOWER .. WHEN I TRY TO INSTALL THE VALVE ROCKERS ON THIS OVH MOTOR... THE MOUNTING STUD SCREWS ARE NOT YET TIGHT WHEN I RUN OUT OF ADJUSTMENT ON THE ADJUSTMENT SCREWS .. IVE NEVER SEEN THIS BEFORE.... NORMALLY YOU WILL HAVE AT LEAST ONE TURN OR TWO TURNS TIGHT ON THE CENTRAL MOUNTING SCREW TO SECURE THE ROCKERS BEFORE THE VALVE CLEARANCE CAN BE SET .
IT SEEMS LIKE I WOULD NEED A LONGER SCREW TO AFFECT THIS ??? WHAT DO YOU SUGGEST....

EDRead More
8/29/2012 Briggs & Stratton - As an OPE dealer I have bought back out of my own
As an OPE dealer I have bought back out of my own pocket Two tillers in the last year because the Brigg engine does not run right. I have had zero help from Briggs and Straton to this point and will not continue to stock Briggs powered equipment in the future unless I recieve some resolution to these engine issues! At this point there is far too many good engines to sell to have the deal with poor quality engines that don't run correctly out of the box and then get zero support from field personel

MikeRead More
7/27/2012 Briggs & Stratton - I purchased a Briggs and Stratton push mower on
I purchased a Briggs and Stratton push mower on 3/17/12. I used it to cut my lawn about 7 times. The mower kept shutting off so i contacted B&S and they directed me to a repair shop in my area. After about 2 weeks the repair shop called me and told me there was a problem with the carburator and my cost was $99. I only paid $134 for the mower and now they want me to pay another $99..I thought since i only had it for 4 months ( using it about twice a month) B&S would cover the cost..but they would not.

CalvinRead More
7/5/2012 Briggs & Stratton - my friend bought a lawn mower with a b&s moter
my friend bought a lawn mower with a b&s moter it's been rebuildt twice now the only way it runs is if i pour gas right in the carburator we all know i can't do this and cut my yard i have a mower 12 years old with a tecumish motor on it, it strats everytime wiyh 1 pull i guess they know how to build an engine i will never buy a mower with a bs engine agian

thomas Read More
5/25/2012 Briggs & Stratton - Does this company test their merchandise before
Does this company test their merchandise before boxing them up and selling them? I went through 2 lawn mowers and both of them does not work. What a way to build up frustration and a waste of time!

Chris MRead More
5/8/2012 Briggs & Stratton - on gas can model #228, the gas leaks from the
on gas can model #228, the gas leaks from the spout when I try to use the can and gas gets on me and my clothes or on my car and on the ground. The new government regulated gas cans suck. I also have a Blitz brand gas can and when I squeezed the trigger, the can burped and gas got in my face and chest, it is a good thing I closed my eye quickly or my eye balls would have been blistered. I quickly jumped in the shower and washed off for several minutes. I guess my eyes and skin are ok, but if there is a problem with my eyes or skin, someone will pay. I am going to contact my congressman to see if you can really make a safe gas can.

John DortonRead More
2/24/2012 Briggs & Stratton - I purchased a Troy-Bilt power washer on 11/09/08,
I purchased a Troy-Bilt power washer on 11/09/08, model 020337, serial #1016405723.
On 11/10/07 while under warranty the pump was replaced. This washer is used approx. once a year and have used the pump saver as advised. The pump is gone again and was told the cost is $165. This washer has only been used about 5 times as I have to pay to have my house washed as it does not work for the last 2 years. I feel I have purchased a "lemon" and should be reimbursed for this washer. The original price was $279.00 plus tax from Lowe's. Please advise.

BarbaraRead More
2/22/2012 Briggs & Stratton - I HAVE A ROTTOTILLER SERIAL NUMBER 6307251 MODEL
I HAVE A ROTTOTILLER SERIAL NUMBER 6307251 MODEL NUMBER 100902, I WOULD LIKE THE THE YEAR IT WAS MADE.

budRead More
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