BT (UK) Phone Number



 

Description

Customer Service Contact Information For BT (UK)

Phone Number

PhoneHint
0800 800150Press * 0 each time you hear an automated voice.
 

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 out of   based on 27 reviews.
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Date Rating Comment
3/30/2012 BT (UK) - been tryin to get bt customer to speak to a person
been tryin to get bt customer to speak to a person tried 0 but not workin then i get cut off after a while i need to talk to sort out my infinity i was told it wouldnt cost me more than £5 to have it but my bill has now jumped from 32 to 52 im a pensioner and cannot afford this amount i want it taken off and go bck to ordinary broad band but im gettin no joy

catherineRead More
3/7/2012 BT (UK) - Interesting comments Mr Techico. You signed a
Interesting comments Mr Techico. You signed a contract for 3 GB and then refused to pay when you exceeed this. If you clear your account as contracted it would be excellent news rather than avoiding your obligations.

David Gill | FoneRentRead More
2/4/2012 BT (UK) - ood Day, I attended WTM Excel London, Last
ood Day, I attended WTM Excel London, Last November 7-10, 2011, I would like to seek for assistance a scam that i have encountered there, attached here are some documents that i signed and also written by their staff proving that the package that i avail is for unlimited package. for 10 days.

Upon our arrival, i was offered by the staff in the FONE RENT LTD at the center lobby of the said exhibit, i was asked to get the package to rent the unit along with the sim card, but i prefer getting the sim only because i already have the device, then i ask if they have the unlimited since i will be staying there for 10 days, which they offered me the package of the 65pounds unlimited up to the 18th of november. First they ask me to pay cash of 165GB , 100 is for the deposit if i have occurred other phone calls, which that time i haven't change for GB bills yet and i ask if they would allow credit card which they said it is ok, after swipping the card, they did not issue to me any Official receipt but only email which is not in a format form and anyone can simply do it. just a piece of paper printed on what i availed. They ask me to call a certain no. if i encounter problem, which in that time i am encountering some problem, i couldn't log into yahoo messenger thru that, then i tried calling the customer service that is written at the back of the package sim card that i bought. to my surprise, i was not permitted to transact with them since i am not authorize, so i email MR. David Gill, i believe that he was the owner of the FONR RENT LTD. Company.

After few days, since i was using a device, i wouldn't notice if there was a text message or not, then on the 15th of november i saw an inbox blinking in the device, when i open it, there was a message asking me to give them a call which i oblige, when i call them they said that i have a running balance of 263GB, which i was very surprise. how come 263, they told me its unlimited, they even ask me if i am the employee of Fone Rent which i say no, then they told me that i am not authorized to use the sim since i am not an employee. After that, my sim card was blocked. and i don't know why. after that i started communicating with Mr. David Gill, which he tells me the different story of his side that they never tell me it is unlimited. and send me a billing statement that i have to pay more than 3k pound which my friend from london told me that it is impossible to have that figure for a span of 10 days. because you have law that protects the consumer and the retailers there.

i hope someone can help me with this case or someone from BT can take action with this. thank you for sparing some time reading my letter,


WilsonRead More
1/29/2012 BT (UK) - I have a problem with my land line which has now
I have a problem with my land line which has now been out of order since 27/01/12, which incidentally was supposed to have been fixed on 28/01/12 according to the engineer that contacted me on my number.Today when trying to contact my mother who is 97 years old i was not able to get a dialing tone.I then reported via the broad band line Internet). The standard reply from Bt is that its my own equipment, so I then went thru the Test process they outined to get the same loud buzz on my line and no dial tone as originally reported.I then contacted BT through their support line on my landline and then on my mobile.The outcome was the same,stating that I should contact my service provider direct as I am not a BT customer. As a returning Bt customer my line newly intalled just prior to Christmas 2011 and the type of incident is now the 3rd or 4th it has happened.If i am not a BT customer can you pls return £170 you have taken from my bank account or fix the problem which is definitely a BT probmen.(confirmed by a neighbour who used to be a BT engineer). I eagerly await BT response.

barryRead More
1/9/2012 BT (UK) - Thank you very much for this advice. The person I
Thank you very much for this advice. The person I spoke to was very helpful. I will pass this advice to anyone else who needs it.

catperson57Read More
12/16/2011 BT (UK) - thank you very much i also got a real human being
thank you very much i also got a real human being after what felt like days of going round in circles not getting anywhere
Many thanks
Kim

kimRead More
8/31/2011 BT (UK) - Pressing 0 does not seem to work now
Pressing 0 does not seem to work now

TheresaRead More
8/4/2011 BT (UK) - call 03301234150 if calling from mobile
call 03301234150 if calling from mobile

NattyRead More
7/6/2011 BT (UK) - Fantastic - it works!!! After spending simply ages
Fantastic - it works!!! After spending simply ages ringing various numbers I found this site, and to my delight spoke to a real person within seconds. I will try #0 on other automated voice sites to see if it works there also.

LoloRead More
6/9/2011 BT (UK) - it worked just keep pressing 0 thanks for help
it worked just keep pressing 0 thanks for help karen

karenRead More
5/30/2011 BT (UK) - I managed to finally get through to a 'real'
I managed to finally get through to a 'real' person at BT using the *0 method. My bill is paid, I got broadband back but still no phone. On to them again today after 60 hours only to be informed that no-one from "accounts" is available to help due to the bank holiday! I've been calling my Mum 150 miles away, by mobile all weekend as my Dad, who's 87 is very unwell. Do BT think the whole world goes into limbo just because it happens to be a holiday weekend?
Thank goodness I made the decision to change to Talk Talk. Going live tomorrow. Goodbye BT!!!!
Very soon to be ex BT customer Eileen

EileenRead More
4/14/2011 BT (UK) - I spent an hour and twenty minutes being shunted

I spent an hour and twenty minutes being shunted from one "adviser" or automated voice to another without getting any sense from them. This morning I tired the 0800 800250 and pressed *0 when I heard a automated voice - it worked!!! I got a real live human Scottish sounding lady who put me on to a very short series of options, leading to an Indian gentleman who was most helpful. Am now waiting for a visit from a BT engineer!

helenRead More
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