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BT (UK)

 

Description

 

Telephone Number

Phone Hint
0800 800150 Press * 0 each time you hear an automated voice.
 
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Comments

Date Comment
8/2/2010 The Indian call centre was actually very good I spoke slow and clearly and there were no communication issues very happy lol
bazzy
7/20/2010 Hitting 0 at each time an answering machine comes up, although it says it won't allow it, it really hepls to get through to a rep. BT really need to sort this problem out though cause its not very professional.
saf
6/23/2010 This actually works (type *0), although it might not seem like it, because you'll hear the message "sorry but that option is not available". Just ignore that warning, because you WILL go through to a REAL person at the UK customer service desk, and not India. BT must know people have discovered this secret, hence the fake "service not available" message, but it DOES work.
Homer
4/9/2010 iv just done the same bloody thing and then they gave me a number to a different flipping company! BT get your act together the service is ****
mark
2/1/2010 wHAT A JOKE, GOT PUT THREW TO A INDIAN CALL CENTRE WHO COULD NOT UNDERSTAND SPOKE OT A MANAGER WHO WAS THE SAME COULD NOT UNDERSTAND ASKED TO BE PUT BACK TO UK AND TO SPEAKE TO A MANAGER THERE THEY REFUSED. I REQUESTED THEY LISTEN TO THE RECORDINGS OF THE PERSON TELLING ME MY CHARGES WOULD BE CANCELLED THEY REFUSED TOLD ME TO CALL BACK AND TRY GET IN TOUCH WITH THE UK AND THEN HUNG UP THIS IS THE REASON WHY I WILL NEVER GO BACK TO BT...
PETER CEE
1/29/2010 the customer servise lines for bt are really poor. as raman sais you want to talk to a human than a repetative robot. you feel as if you are being robbed of your money and with no good outcome at the end. its a vicious cycle that leads to you to a psychiatrist and needing just for men as your hair is thin and patchy.
foo fontaine
1/29/2010 utter garbage.
j
1/29/2010 Dear sir /MADAM Order Number VOL011-28292190485 I am writing to cancell my BT braodband, as I am not interesting of 10Gb, and I try about 1 Hour to get you but imposssible. Please cancell my Order. Thanks Mrs Gnaoure Kassi A. L
AKOUBA LEA
1/20/2010 i can not speak to a human being i hate BT do noty join myt question is very specific the automated line does noit help I need to spaek to a human being. if I could canx my contract i would
Raman
1/9/2010 Your offshore (India) call center is a nuisance and many of the reps' speak poor English. I have spent several hours over the phone' (No exageration) trying to fix problems. On one occasion, due to BT error I lost ALL MY DATA and addresses and had to be issued with a new e-mail address (below) An English call center will be a big step forward with 'Customer relations...
Ron
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