Buick Roadside Assistance Phone Number



 

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Customer Service Contact Information For Buick Roadside Assistance

Phone Number

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1-800-252-1112 Review Needed Please Comment
 

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5/14/2015 Buick Roadside Assistance - Was locked out of my 2009 Enclave last night -
Was locked out of my 2009 Enclave last night - tying up a handicap spot - keys were in the ignition - OnStar person transferred me to Buick Roadside Assistance - explained to the woman who answered that I had left my keys in the ignition...that I have had a knee replacement that wasn't a great success along with the other knee needing to be replaced - and that I had recently had my third back surgery and needed to get into the vehicle - I am unable to stand for even a short length of time. She said that would 'be no problem' but needed a VISA card or other charge card and would get me in right away after charging $69.99! My warranty is off the car...she then transferred me to a 'man' who was even worst than her....I did advise both of these people that I did expect to pay (but only about half that amount) - neither one of these two Buick representatives would help me in any way without paying the $69.99. I did advise both these representatives that I am going to purchase another vehicle - planned on another Enclave - but after being treated like this and left standing at the vehicle, I will not be purchasing a GM vehicle. They could of cared less that they left a handicapped person standing outside the car...and they could have easily allowed me access. I understand there is a price for everything these days, but I won't be contributing a dime towards their pay. Ford can look for me. Would like to post a review - would Twitter be the best place? Thanks.

Patricia Read More
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