Buy.com Phone Number



 

Description

User Provided Phone Number: 1-877-880-1030

Phone Number

PhoneHint
1-800-800-0800Dont press or say anything.
 

Comments

 out of   based on 18 reviews.
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Date Rating Comment
3/30/2014 Buy.com - I purchased a Deflect-All Pile Rectangular Chair
I purchased a Deflect-All Pile Rectangular Chair Mat order number BBY01-6399710. I received a Super Heavyweight Plus Matte Paper HP Plus, instead. I need instructions, how to mail this back to you. I want the correct order [chair mat] to be sent to me, please.

DAMIAN SCHERERRead More
3/2/2011 Im on the phone with Buy.com and finished talking
Im on the phone with Buy.com and finished talking to one of the Customer Servise assosiates (A Lady and waitied about 15 min)and asked her if they have my RED LED Power Supply in stock (Cause im looking everywere for this power supply and I even checked Amazon which was on Back ordered). I gave my Order number so they can check it out and she rasied her tune of voice to me saying "ALL I WANT IS THE 3 LAST DIGITS FROM UR ORDER NUMBER". (Its not like a long oder number it was only 8 digits). I pretended she didn't raise ur voice at me because I really wanted to know the info on my power supply. It was a smart choice not to argue off the phone, the only thing to do is a comment and hopefully customers wont have to deal with this customer service. Other than that, they have the Power Supply I wanted but this will be the last time I will ever buy from Buy.com even if they did have it on stock. :(

Anthony Gonzalez Ord #59511339Read More
2/15/2011 Buy.com - this place is horrible. customer service wait is
this place is horrible. customer service wait is long and the music sucks. i cant even place an order with my credit card, it says that my billing address is wrong. an its definitely not. still on hold......

lorenRead More
12/29/2010 Buy.com tele 877-880-1030I was overcharged by a

Buy.com tele 877-880-1030

I was overcharged by a small amount 2.24 on an order. I had A screen print of the listed sale price and the amount charged on the invoice. Buy.com says I was charged the right amount. It's not a money issue, it's principle. After spending 25 minutes on the phone with 3 different people that barely understood English I hung up and went to option 2. I called the credit card company and in less than 3 minutes had the charge for the entire order (there were other items in the order) reversed. If buy.com wants their items back they will need to order and pay for a pickup.

All I can say is I gave more than due diligence in letting them correct the mistake. Prior to even speaking to them I spent 15 minutes trying to find a way to email them or phone them. In the future if a company does not prominently display a phone number to call them in case of a problem I will not deal with them.


REMEMBER, BY LAW, YOU HAVE POWERFULL RIGHTS THAT CAN BE EXERCISED THROUGH YOUR CREDIT CARD COMPANY AND AT LEAST WITH MY CREDIT CARD COMPANY, IT ONLY TAKES A FEW MINUTES TO EXERCISE THOSE RIGHTS.



PCRead More
12/20/2010 Buy.com - 12/20/2010 I placed an order with compant on the
12/20/2010 I placed an order with compant on the 16th, fully expecting to see it appaear on my account the next day, however it dd not . I had to search for a customer service number , only to be shipped from there to fullfillment . HOWEVER they did not fullfill my needs . My order I am told will ship out within 3-5 days .This was to have been a Christmas gift , there does not seem to be much of chance for that now. I told Miss fullfillmet I would never order anything from them again !!!!! BJ

Betty Jackson KoontzRead More
9/4/2010 Buy.com - We returned an order by registered mail on7/7 with
We returned an order by registered mail on7/7 with a USPS confirmation which showed item received by Buy.com on 7/13 RMA #5128474. When we didn't heard from them, we e-mailed them on 8/5 to call us, which they did and they said they would return our $90.95, promptly. It never came. We e-mailed them again asking for our money on 8/19 and we have heard nothing. Thank you for the telephone #'s, which we will attempt to use after this long weekend.
Sheila and Paul

PaulRead More
5/13/2010 Buy.com - Purchased 2 Refurbished Acer Aspire AS5534-1096
Purchased 2 Refurbished Acer Aspire AS5534-1096 Notebooks. States they come with a 60 day warranty. First one I sold on Amazon through my online account [Thank God that one was OK]. The 2nd one was a gift for our son. Opened the box Saturday May 8th & made the 3 recovery disc's. gave it to him Sunday the 9th, Wednesday the 12th he calls me & says it wont play a DVD, getting internal error message. So I go to the Buy.com website, enter my phone #, select "Call Me Back Now" option. No response. I have to Google to get a phone # so I can call Buy.com. I hope that the company who handles the warranty [[email protected]] takes care of it. BTW, you have to email them. There is no website to contact. Now it gets better. I emailed 3 times to the following:
[email protected] & all 3 were sent back as a "Failure Notice". I didn't think I would have to spend a hour talking to people & emailing to get no where. I only buy from 3 online retailers, one of them is no longer going to get my business. This is just to insane for me to handle. I'll add another posting on what happened when I made a purchase last February. That will be a good one as well.

DanRead More
5/12/2010 Buy.com - this place is slow.. not sure if they are legit or
this place is slow.. not sure if they are legit or what?=]
mario

marioRead More
4/13/2010 BEWARE buy.com with this SCAM!! SHOPPERS DISCOUNTS
BEWARE buy.com with this SCAM!! SHOPPERS DISCOUNTS AND REWARDS. 12$ month fee.


nambiRead More
4/2/2010 Buy.com - please a want to make an order some pinnacle
please a want to make an order some pinnacle products. i want to find out if the products can be delivered to me in ghana and how much will be the delivery cost?

PaulRead More
4/2/2010 Buy.com - please a want to make an order some pinnacle
please a want to make an order some pinnacle products. i want to find out if the products can be delivered to me in ghana and how much will be the delivery cost?

PaulRead More
3/24/2010 Buy.com - Yeah this worked great!!! try finding this info
Yeah this worked great!!! try finding this info on their web site.

fiveRead More
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