Certegy Phone Number



 

Description

Cetegy merged with Fidelity Information Services, the division of Certegy responsible for merchant check guarantee has been renamed as FIS.

Certegy Check Services, Inc.
P.O. Box 30046
Tampa, FL 33630-3046
Fax: 1-727-570-4936

Certegy Gaming Services Inc.
Attn: Gaming Bureau
PO Box 31038
Tampa, FL 33631-3038
Gaming Systems: 1-866-544-0234


Phone Number

PhoneHint
1-800-237-3826Review Needed Please Comment
 

Comments

 out of   based on 52 reviews.
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Date Rating Comment
12/31/2016 Certegy has a $3.5 Million dollar lawsuit against
Certegy has a $3.5 Million dollar lawsuit against them by the FTC as of August of 2016? I'll be filing a claim against this company for being in violation of the FCRA and denying my check to be cashed for $143.64 for sending me file disclosure letter that says "NO SUFFICIENT INFORMATION ON FILE". So if there is no information on file then why am I being denied the cashing of a Lawsuit settlement check? That is none of there business? I've re forwarded a complaint to the FTC (2nd Time) to see if I can get some results? If nothing comes of it, The claim will be sent to Certegy in the amount of $1,043.64 for the inconvenience of messing with me and any other fines I find under State And Federal Statutes and Codes of Federal regulations. They don't seem to be running a legitimate company. We'll See?

Jorge RodriguezRead More
12/8/2016 Certegy - I was turned down for a check transaction at a
I was turned down for a check transaction at a local LOWES store.
I have written checks there since the opened.
Certagy turned down my good check.

I tried to call them ,(certagy) but was caught in a computer loop.
I advised Lowes corporate of my disappointment with their choice of Venders.
What a way to fail at their business

CarlRead More
4/21/2016 Certegy - On April 18, 2016, I, too, encountered a problem
On April 18, 2016, I, too, encountered a problem with this check-approving company. In August 2014, I paid Pet Smart with a check in the amount of $15.48, which was accepted by the cashier at Pet Smart. I check my Checking Account often and noticed the check was actually cashed for $26.16 on August 28, 2014. I tried talking to someone at Pet Smart but they could not explain why the difference. I called my credit union and they kicked the check back to Pet Smart. NOW, ONE YEAR AND 8 MONTHS LATER, the stores I usually shop at are refusing to accept my checks because this company does not authorize them to accept them. This is definitely an inconvenience. Hopefully this will be straightened out quickly.

Jennie Read More
4/21/2016 Certegy - On April 18, 2016, I, too, encountered a problem
On April 18, 2016, I, too, encountered a problem with this check-approving company. In August 2014, I paid Pet Smart with a check in the amount of $15.48, which was accepted by the cashier at Pet Smart. I check my Checking Account often and noticed the check was actually cashed for $26.16 on August 28, 2014. I tried talking to someone at Pet Smart but they could not explain why the difference. I called my credit union and they kicked the check back to Pet Smart. NOW, ONE YEAR AND 8 MONTHS LATER, the stores I usually shop at are refusing to accept my checks because this company does not authorize them to accept them. This is definitely an inconvenience. Hopefully this will be straightened out quickly.

Jennie Read More
4/13/2016 Certegy - I love this company. I wrote a check on 3/30 and
I love this company. I wrote a check on 3/30 and got cash and today is 4/13 and it still hasn't cleared my account yet!

SteveRead More
4/13/2016 Certegy - I love this company. I wrote a check on 3/30 and
I love this company. I wrote a check on 3/30 and got cash and today is 4/13 and it still hasn't cleared my account yet!

SteveRead More
3/19/2016 Certegy - This joke of a company denied my tax return citing
This joke of a company denied my tax return citing my credit report. What a joke. I truly hope that something is done to bring these companies to heel.

Big AngryRead More
12/23/2015 Certegy - I would like to know the criteria used to refuse
I would like to know the criteria used to refuse my check. I want a copy of my customer report. I called the number
provided only to get your canned message. It is embarrassing to be refused when you know the money is there.

MartinRead More
12/17/2015 Certegy - This is unbelievable! I joined TropicanaOnLine
This is unbelievable! I joined TropicanaOnLine Casino to play slots and deposited $20.00 in their account through
my checking account which is what you have to do to play. I tried to play to no avail. Norton kept cropping up with, "this site is not safe", and would not allow me to play! I email Tropicana, at their request as to why I wasn't playing, I told them in that email that it was because of my Norton Security! I had insufficient funds at the time so the bank PAID that check and charged me $35.00 per my overdraft protection agreement. Tropicana sends the check transaction in again to be paid again! Then Certegy gets involved sends it in again for a 3rd time, once again "insufficient funds", because I never expected I needed more money since the check was paid the first time! You'll love this!!!
Then... Certegy wants $25.00 on their side as a "Returned Check Fee" My account goes negative again!!! The bank charges me another $35.00 because OF THE UNEXPECTED CHARGE FROM CERTEGY!!! I call Tropicana and explain THEY tell me they will refund my initial $20.00 and that MY BEEF IS REALLY WITH CERTEGY!!! I CALL THEM...SORRY WE CAN'T DO ANYTHING, "you can call "customer care" but they won't be able to help you!" (So WHY do they exist?) It cost me $105.00 in returned check fees and they paid the $25.00 FEE to Certegy who was PAID ON NOV. 30th the 1st time!!! The bank says, "since they have your account # they can keep re-depositing that Check (request) as many times as they want!!! I had to pay an additional $25.00 to the bank to STOP Payment from...CERTEGY. So I have about 14,319 people I am connected to on Facebook, Twitter and various other sites! (The bank showed me that they did pay the check CERTEGY won't recognize that) Use your imagination!!!

RickgraRead More
7/14/2015 Certegy - Today, July 14th, 2015, is the first time I even
Today, July 14th, 2015, is the first time I even heard of Certegy. I went to my local Hibbets Sports store to purchase some shoes. I asked the young man that assisted me if I could write a check using my Driver's License as I.D. Hey, I had been in the store before and the same young man waited on me. Well, after copying down my Driver's license and entering the information he just left and said he needed to check with the manager. When the manager came back he asked if all my info was correct and said he was having a problem getting approval. He did tell me that sometimes the system does not accept bank numbers or they have to enter stuff several times, etc. Well, my check was declined and needless to say I felt embarrassed because I had sufficient funds to cover my purchase and I have written checks in town before to Walmart and the dentist and doctor's office and NO problem. Anyway, my Bank was just right across the street from Hibbetts so I told the manager I'd just go over to the Bank write a check and get the money. Hey, the minute I walked in the Bank one of the tellers recognized me and I had no problems what-so-ever getting "CASH". I went back over to the Hibbetts store and plunked my CASH down...and told the manager I went to the Bank and they KNOW ME there! The manager handed me a Certergy card and said I could call them to find out "why" I was declined.He just told me there was something about not enough sufficient information. I DID try when I got home "several' times and each time got the response from an automated voice, "I'm sorry due to circumstances out of our control we cannot take your phone call now, try again later". Well, am I glad I found this site to see what a bogus company Certergy is. YES(!), if I remember I too will ask if a business uses the Certergy Service before using a check and if they do I will not do business with them! Just hope my local Walmart does not start using Certegy, though! After reading the majority of previous emails I can concur that Certegy is just out for themselves and is doing a great dis-service to "honest" people in the process.R. Kreves

RKRead More
7/12/2015 Certegy - through turmoil and begging I got this number for
through turmoil and begging I got this number for CPR services 1-866-838-6092. Hope this helps someone.

RereRead More
3/19/2015 The above comments as to Certegy's ineptness and
The above comments as to Certegy's ineptness and fraudulent practices of setting up a quota to reject a certain amount of checks without rhyme or reason is absolutely accurate. It is embarrassing to the customer who attempts to cash legitimate, good checks at a retailer only to be declined. The retailer becomes the victim also because the rejected, embarrassed consumer will do their business elsewhere. Certegy employee read from placards and their team leaders probably aren't very bright either, especially the one I dealt with on 3/19/2015. This business should be shut down due to fraudulent business practices and a major scam to any company that hires them. They reject good checks from being cashed in an arbitrary and capricious manner.

BEDRead More
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