Checkers Restaurant Phone Number



 

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Customer Service Contact Information For Checkers Restaurant

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1-813-283-7000 Review Needed Please Comment
 

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12/21/2016 Checkers Restaurant - On yesterday, 12-20-16, I visited one of your
On yesterday, 12-20-16, I visited one of your location located at 19801 W. 8 Mile Rd., Detroit, MI 48219 Store #3197 at 7:50pm (my receipt reflects the time) and I was waited on by your associate by the name of Martez (whose name is also on my receipt). He was extremely rude and slammed the window in my face after giving me my order when I went to ask him additional questions about my son's order.

The situation went like this: My son and I stopped at this location, and we wanted to place our orders separately. There were no other cars in line on either side of the drive thru and we were the only visiting customers at that particular time, nor did any pull in to be serviced while we were there. My son is a 2nd year college student and uses his credit card to make purchases and I am his 50 year old mother that uses cash when I have it conveniently at hand. This was the reason we requested separate orders. Martez told us that we had to drive back around the drive through to a second time if my son wanted to place his order because this was your company rule and he wasn't going to do it. My son just looked at me and asked to go someplace else to get his food. I tried to reason with Martez that if there wasn't any other cars in the drive thru (which there weren't) and they had no walk up customers at that time (which it wasn't) why would he just turn the customer away and make us drive back around the building when these were the circumstances. Besides I was in in big SUV (Lincoln Navigator L) and it would have been rather difficult to maneuver back around the narrow drive thru path from the pickup window. Martez just rudely told my son and I he wasn't going to do it (take my son's order) because of your company rule and slammed the window in our faces because he had already handed me my order through the window. Is this the way Checkers Drive In Restaurant exhibits service to your customers? It's no wonder no one was at this location. I couldn't believe it!!!

This is not what I expected and needless to say my son spent his money elsewhere on yesterday, but Martez sure made it bad for your business on yesterday. We chose Checkers and this is how we were treated? I hope you have secret shoppers visiting your locations because these type employees can really make it bad on your business and customers like me will have to go elsewhere because nobody wants to spend their hard earned money in places where they are treated poorly and not appreciated. You have too good a product to have representatives like Martez that treat your customers like this.

I don't usually write back to corporate offices about issues, but this experience was soooo terrible I just thought you should know so you can get this improved.

LaVonne Read More
12/1/2016 Checkers Restaurant - went to checkers at 6339 tara blv. in Atlanta ga.
went to checkers at 6339 tara blv. in Atlanta ga. at 7:00 p.m. and ms. Tamika morrow was very rude ot me .....because I ordered and waited over three minutes ....then she came and asked me what did I said ! I stated you mean you did"nt hear me and you just coming back to answer me like this....then she said you can KEEP IT MOVING.I DID NOT WONT ANY TROUBLE SO I PARK AND ASKED HER ....HER NAME AND SHE PROWLY GAVE IT TO ME ....SHE IS VERY RUDE...AND I DID NOT DO NOTHING....SO IMAGIN HOW UNPROFESSIONAL SHE IS....I WILL NOT GO THERE AGAIN ....NOT WHILE SHE WORKS THERE....AND I WILL STOP MY CO....WORKERS ALSO.

RAYMOND Read More
12/1/2016 Checkers Restaurant - went to checkers at 6339 tara blv. in Atlanta ga.
went to checkers at 6339 tara blv. in Atlanta ga. at 7:00 p.m. and ms. Tamika morrow was very rude ot me .....because I ordered and waited over three minutes ....then she came and asked me what did I said ! I stated you mean you did"nt hear me and you just coming back to answer me like this....then she said you can KEEP IT MOVING.I DID NOT WONT ANY TROUBLE SO I PARK AND ASKED HER ....HER NAME AND SHE PROWLY GAVE IT TO ME ....SHE IS VERY RUDE...AND I DID NOT DO NOTHING....SO IMAGIN HOW UNPROFESSIONAL SHE IS....I WILL NOT GO THERE AGAIN ....NOT WHILE SHE WORKS THERE....AND I WILL STOP MY CO....WORKERS ALSO.

RAYMOND Read More
9/8/2015 Checkers Restaurant - A Checkers need to be put in Lovejoy, GA
A checkers need to be put in Lovejoy, Ga on Tara Blvd to why be only another one is 20minutes away

Tina Read More
7/27/2015 Checkers Restaurant - Went to checkers in Westland ,MI to try it for the
Went to checkers in Westland ,MI to try it for the first time with my two children and after pulling up to place my order I was told that they would be with me in a minute to take my order 15 minutes later no one is taking my order but the other lane had several cars going through it and upon my children getting frustrated and me stating to that I guess we weren't that important to them cause no one was taking my order a lady comes on over the speaker saying honey there are two cashiers so that is why you see others being helped . I drove off at that point and I will never go to checkers ever again worst customer service ever /experience with a drive through ever !!!!

Frustrated mother Read More
5/22/2014 Checkers Restaurant - When you order a burger, it should be hot
When you order a burger, it should be hot and juicy, just like the commercials. That is why people want to try your products. But when you get a burger, the value menu or the regular price , it should always be hot, not as cold as the tomato. when you did not order a cold cut sandwich. And then your representatives are rude because you ask for a fresh burger. Then it was placed in a microwave and thrown back on the counter. mind you this was a walk-in purchased in Cincinnati, OH. Good customer service means a lot for a business that have been trained properly.

jlb Read More
3/23/2014 Checkers Restaurant - Checkers on navy blvd in pensacola right out front
Checkers on navy blvd in pensacola right out front the navy base.
Bathroom horrid
Waited for wings is fine. Get the food, no napkins no ketchup no fries, go back again to get fries.
Why?? No management? Do they rely on prices being cheap only. Nonsense. Never again.

No Read More
10/15/2013 Checkers Restaurant - I purchased a double burger from Checkers in East
I purchased a double burger from Checkers in East Pointe, Michigan it was the worst hamburger I ever had. It looked and taste like it was made the day before. No lettuce, no pickles, no onions. I go to Checkers frequently so I was floored when I got back to my office and unwrapped my burger. This was a first for me I will continue to go to Checkers just not that location. I know people have there bad days. But you should check every item before you wrap and bag it.

Sherry Read More
7/25/2013 Checkers Restaurant - So I went to checkers in Landover MD and placed an
So I went to checkers in Landover MD and placed an order for 16 burgers and the manger with no name tag ( a heavy set African American lady) brings out half of the order and calls out 8 burgers, meanwhile I am looking around because I knew I was next but I did not order 8 I had 16. When I told her I had 16 of them, she rudely said we can only make so many at a time and I will bring it along as they are made. After I asked her to keep all together as one order..she got totally pissed off because I was telling her what to do. Matters got worst and she proceeded to cancel my order.

Checkers will make more money in putting their resources in training than advertising

I will never go to that checkers again in my life

Kobe Read More
2/19/2013 Checkers Restaurant - I have never seen a restaurant that has NO
I have never seen a restaurant that has NO CUSTOMER SERVICE SKILLS WHATSOEVER!I went to CHeckers in Atlanta, Ga on M.L.King Drive. I placed my order through the drive through. When i got to the window the cashier asked me to back my car back because the machine did not count my car. Also, she said to pull forward again. It took a minute to get my food too. As i pulled off my driver side mirror hit the pole. After 2 phone calls from managers that could not do anything for me. Why in the world would you even call me TO WASTE MY TIME? Wells Fargo their insurance dept called me & told me that it was my fault i hit the pole. First of all, i told them if i had kept my car like it was...MY MIRROR WOULD STILL BE ON MY CAR. BUT THAT'S OK, THAT'S PROBABLY THE REASON FOR SO MANY OF THEIR BUSINESSES CLOSING UP. They will never get another dime of my money. That's probably why MCDONALDS is on top. CHECKERS WILL EVENTUALLY FAIL all together!

GG Read More
1/1/2013 Checkers Restaurant - I actually Hate the checkers in Orlando Florida on
I actually Hate the checkers in Orlando Florida on west colonial in the plaza where the sheriff's complex is....the employees attitudes are terrible and the food is terrible......

wendy Read More
10/13/2012 Checkers Restaurant - My husband and I do love checkers but tonight may
My husband and I do love checkers but tonight may have done it I sitting waiting on our food and the next thing we see is them taking old fries and reheating them they were so greasy we couldn't eat them we live in Ms when go see my dad in Memphis and stop on our way home but after tonight that may never happen again

Regina Smith Read More
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