Chick Fil A Phone Number



Customer Service Contact Information For Chick Fil A

Phone Number

1-866-232-2040Review Needed Please Comment


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Date Rating Comment
10/2/2015 Chick Fil A - I have always favored chick-fil-a, it's THE BEST.
I have always favored chick-fil-a, it's THE BEST. I have no problem with the food quality at any location here in Montgomery, Alabama. But, this particular morning I was displeased with the service after. I placed an order, got to the window and paid, received what I thought was my order. I never check my order because it's always right but today it wasn't. I returned to the location, waited in line to get my correct order. The young lady that brought the order to be given remembered me and proceeded to get my order. Upon my return the cashier had changed as well. The new cashier asks me did I pay the correct amount for the food I ordered since it was wrong. I was offended because the other young lady already acknowledged the fact that I had made the order. I had no receipt to show for my purchase because I never received one but had I had one I surely would have presented it to her. Please make sure the employees include a receipt because I pay for what I want and to ask me that was offensive. At least I felt that way. But you guys are still great.

RobinRead More
9/23/2015 Chick Fil A Daphne, AL Experience and Review
I visited your Daphne, AL store on 12 Sep 15 and had an experience that all management within Chick-Fil-A should know about. Pulling away from the store, having already failed to find a bowling alley where I was supposed to meet my son very shortly to watch the Alabama game, I saw two young ladies walking in the parking lot maybe having just ended their shift and thought they will surely know where the nearby bowling alley is so, I rolled down my window and asked them if they could help. Now keep in mind that I'm 66 years and look like it, a gray-headed old man. Case in point this kind young lady had no interest here other than helping a lost customer. As soon as I explained what I was looking for Morgan says, "just follow me and I'll take you right there, and she did, waved and drove off. I don't think that she wasn't even going that way. I did find my son and, in time for kick-off. Your employees are always among the nicest people I've ever encountered, however, Morgan at your 30500 State Hwy 181 store in Daphne Takes The Cake in my book. I also want to make it clear that I never laid eyes on this young lady before and am not related to her, she is simply a fine young lady and I'm sure a great asset to your company. Thanks for hiring such people!

DavidRead More
9/4/2015 I really love the chick fil A food my favorite is #5
I really love the chick fil A food my favorite in the menu it's the #5 with the 8 count any complaints before but today I passed and do my order I wait a lot between do my order and get my food and when I got home and I'm ready to eat my 8 pieces I just have 7 ??

WencarolRead More
8/22/2015 Chick Fil A - I love Chick fila and the closest one to us in in Robinson Township, PA
I love Chick fila and the closest one to us in Robinson Township, PA and we live in Moon Twp., PA, about 8 miles away and would love to see one come to Moon. We have the normal fast food places here: McDonald's, Wendy's, Arby's, KFC, lots of pizza places, but we would really like to see a Chick-fila here. And there are several good sites available that have been up for sale. One used to be a Hoss's and is on Beaver Grade Rd., not near any fast food chain. Would you please consider looking into this possibility? You can go on our Moon Twp. website and get a feel for what kind of a community we live in. It is We also have a thriving university here - Robert Morris University - and a great school district - Moon Area School District. Thank you for your time.

kathyRead More
5/22/2014 Great food. Great values. Slightly over priced - Chick Fil A Review
Great food. Great values. Slightly over priced. So much better for you though than any other fast food chain. Treat employees well.

BenRead More
4/14/2014 Chick Fil A - Sounds to me like you caved in for 30 pieces of silver
Sounds to me like you caved in for 30 pieces of silver . Which means you won't. Be getting any more of mine. I started going to your restaurants when you needed the support and this how you show appreaction. Your as spineless as your boneless chicken

Terry GillespieRead More
4/13/2014 Chick Fil A - I went out of my normal locale to eat at Chick-Fil-A
I went out of my normal locale to eat at Chick Fil A's restaurant because he stood firm on the gay issue, but he recently reversed his views and caved in to the pressure of the homosexual community. I will not eat at a Chick Fil A again. Let's see how tolerant this website is, or will they delete my comment.

DennisRead More
10/9/2013 Chick Fil A - hello my name is Ruth and I frequent my local
hello my name is Ruth and I frequent my local Chick Fil for lunch(gotta say love your chicken!!)and have never had an issue with customer service at my stapley location until now, and it left a very bitter taste in my mouth.this morning i decide to have breakfast there and as the cashier Mitchel asked me what i wanted for breakfast (i was starving) he suggested something new- the breakfast burrito- so i tried it- got it out super quick, but when i bit into it it was super COLD.YUCK! it tasted like the tortilla was never heated and the cheese straight out of the freezer, i kindly asked mitchel if i could get it microwaved or get a bagel instead and as he asked his manager right infront of me, the manager Amanda or "Mandy" harshly reminded him that "we dont have microwaves, everything is made fresh here- she can have it REMADE." well, if it was poor quality the first time - why would i bother for a second ice cold burrito?! then the manager looked at me dumb founded that id even ask. a few seconds later the manager grudgingly asks mitchel "well, what does she want to do?" i didnt feel that the manager gave me any viable options to fix my problem, i spend waaay too much money on visiting your location atleast 4 times a week. id really like to be treated as a valued customer- i mean, IN N out is conveniently placed beside chick fila- i love your chicken, but i definitely do not love the customer service, or the example of customer service the manager Mindy has to offer. as a side note i just want to point out that the kitchen is not much seperated from the dinning area- and as customers we hear everything the manager says to the employees as i stood waiting for my meal i heard the manager Mandy several times talk down to her employees. this morning for the first time at that location i left not ever wanting to come back.

RuthRead More
5/25/2013 I'm really disappointed on the chick fil a at
I'm really disappointed on the chick fil a at Sugarland crossing l hate to say that Allie's costumer service is horrible she shouldn't be working at chick fil a if she gonna be so rude. Please consider my comment!!!

William Johns Read More
4/29/2013 I visited the chick fil a in north olmested Ohio
I visited the chick fil a in north olmested Ohio on 4/29/13 at about 5 o'clock. The manger that I spoke with was very rude and unprofessional. I have worked at chick fil a before and have been going there very often and I've never had an issue until now. I ordered a salad a few days ago and had the receipt. The girl who rang out my order wrote ion the receipt that if I came back before may 1st I could get a free salad. When I took the receipt back today the manager I spoke with was very rude telling me she could not help me she didn't know anything about it. I will not be going back. She would not even listen to what I had to say and could not help me in any way, after I drove miles out of my way to stop.

graceRead More
4/15/2013 Chick Fil A - I ordered a salad at the chick fila at Mall of
I ordered a salad at the chick fila at Mall of Louisiana on 4/13/2013. I requested that the special sauce be substituted for the salad dressing. Kourtney said it could not be substituted for a salad dressing. I do not understand the problem of substituting the special sauce for the salad dressing. There was no reason given, or an I'm sorry. Burger King and McDonalds both give substitution very happily to keep their customers coming back. I will buy my salad where the customer is given consideration.

NancyRead More
4/7/2013 We are ardent fans of Chick Fil A we go there at
We are ardent fans of Chick Fil A we go there at least 2 times a week when we lived in Burleson Texas and were always happy with the food and service. We now live in Weatherford Tx and yesterday went to the Chick Fil A here and we will never return there again. The man there (in Charge) refused to give us our Senior Discount ( We are both 77 years old) he was very rude and was really rued to his help. We had to wait about 10 to 15 minutes for our food and they were not busy. He yelled out to one boy "I need a towel" the boy tried to get one but the dispenser was empty so the boy got a new role and put it in, the man jumped on the boy because he did not get a towel, took him into the back room and the boy came out carrying his clothes and tears in his eyes and left. This man is a real SOB never once did he smile or be nice to a customer.. You have lost a customer here in Weatherford.

Philip R MooreRead More
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