Chico's FAS Inc. Phone Number



In 1983, Marvin and Helene Gralnick began selling Mexican folk art and cotton sweaters in a small store on Sanibel Island, Florida. Their exceptional service and one-of-a-kind styles connected with customers in a unique way - and Chico's was born. The Company is a specialty retailer of private branded, sophisticated, casual-to-dressy clothing, intimates, complementary accessories, and other non-clothing gift items. The Company operates 1,070 women's specialty stores, including stores in 49 states, the District of Columbia, the U.S. Virgin Islands and Puerto Rico operating under the Chico's, White House | Black Market and Soma Intimates names. The Company has 617 Chico's front-line stores, 38 Chico's outlet stores, 325 White House | Black Market front-line stores, 19 White House | Black Market outlet stores, 70 Soma Intimates front-line stores and 1 Soma Intimates outlet store. When you walk into any Chico's store, you can trust the sales staff to help you coordinate, accessorize, and build a signature wardrobe to suit your individual needs. We hope to see you soon.

Phone Number

1-888-855-4986Review Needed Please Comment


 out of   based on 10 reviews.
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Date Rating Comment
9/8/2016 Chico's FAS Inc. - I just got my Sept issue of Chicos .I have a big
I just got my Sept issue of Chicos .I have a big anniversary coming up so was excited to see it .... What a disapointment. I am a winter . I have always had dark skin and dark hair . Now my hair is a striking white gray .I love the bright colors reds,blues,white . The whole sept issue is browns and golds .They are for a summer or a fall colored person . The rust and red/gold shirt on pages 6 and 7. are for fall colored people .Where is the awesome gray haired lady that used to model for you .The pull through scarf on page 17 is not for a gray haired person .Ivory is not a pretty color page 28 and 29 with my hair ..The blouses on page 32 are A little better .Make your clothes colors for ALL people . The closest thing is on the back cover Green ,gray and white ,and I think navy .....

Deanna Read More
3/2/2014 Chico's FAS Inc. - I am trying to order something from a catalog, and
I am trying to order something from a catalog, and can't find it on line.????? how can I order it ????

virginiaRead More
8/8/2012 Chico's FAS Inc. - I have been a good customer for 12 years and have
I have been a good customer for 12 years and have sales people that I love shopping with. However my last experience with White House Black Market was a very unprofessional and not a good business experience. You have changed your policy of returns to 60 days. However you never informed the customer. I had bought a dress in April and had not planned on returning it until I received the same dress for my birthday. The sales people know me and know me and tried to return a dress with the original receipt for $116.00. Since it was past the 60 days, I was told it would be a merchandise credit which was fine with me since I was purchasing an additional $600.00 in merchandise. However the new system would not allow me a credit of $116.00. I would only be given $49.00. I did not want to take a loss of $67.00. My sales person was very nice and gave me the 800 # to call. Your customer service person informed me to take my losses because by the time I returned the dress to them and they processed it - my dress might only be worth $9.99. I went back into the store and informed 2 of the sales people that I shop with and they were embarrassed and apologetic. I did not buy the $600.00 dollars in merchandise and took my duplicate dress home. If I could have returned my duplicate dress for $116.00 - White House would still be ahead $485.00. This is not a good customer service nor is it a good business decision on the part of White House Black Market. Furthermore you have taken away the store managers descretion to accommodating a customer when the need arises. I have always shopped continuously at White House Black Market, recommended the store to numerous people, and have always reviewed my recent purchases positively for online buyers. White House Black Market has lost a good customer.

cindyRead More
I JUST CALLED TO GET A DISCOUNT AT THE STORE AND CUSTOMER SERVICE SD I AM NOT FULL MEMBER UNTIL I SPEND $500 OR MORE. THEN YOU GET 5%..WHAT IS 5%. 5% discount is nothing. I guess I was not met to deal with C H I C O 's......I loved your clothes but you
sure have put a bad tast in my mouth. I will spread the word on your ethics.


gayleRead More
5/27/2012 Chico's FAS Inc. - I just recently found out that we have a Chicos
I just recently found out that we have a Chicos store here in Flagstaff, Arizona. I decided to call them before going in and find out when they open. To my surprise I could not find a phone number in the phone book, the information operator had no number either, and when I went on line we were not listed-the only one there was a store in Sedona. I decided to just go to the store and was again surprised that they had been open since last November, I had no idea. I have talked to several friends who also had no idea Chicos was in town. I love the store, the associates are very helpful and nice and the clothes wonderful BUT am afraid they may not last here in town if there is no advertising and no one knows they are here. Please correct this. Thank you, JoAnn Flanery

JoAnnRead More
2/8/2012 Chico's FAS Inc. - I love Chico's and I love the Ladies of
I love Chico's and I love the Ladies of Chico' store is in Cranston, RI and I understand Cheryl is leaving, which is good for her, not so good for me. She is great, I say "does this look good on me?" She gives me "the face" and says wait....and comes up with something that DOES look good on me. She brings me the perfect accessory. Odear, Chico's will not be the same without Cheryl. I hope that you will let her know how much I appreciated her! Sally Dawkins

SallyRead More
11/17/2011 Chico's FAS Inc. - I'm ordering by phone. The operator,(Vivian) is
I'm ordering by phone. The operator,(Vivian) is extremely helpful, in that I wanted to know the thickness of cashmere in a poncho, and she offered to go and actually feel the item then report back. This is a great service. Thank you, Chico's, for making this possible!

P.S. Your South Portland, Maine Mall store is staffed with wonderful, helpful women...(and I should add, well dressed women!)

JudieRead More
11/1/2011 Chico's FAS Inc. - I was trying to request a catalog and your page
I was trying to request a catalog and your page put me through the most intricate process. I, was gettng more and more frustratedl

suj tillenRead More
2/13/2011 Chico's FAS Inc. - I would like to report a very disappointing
I would like to report a very disappointing experiece I had in your chico store at the summit in birmingham, al. I am a long time chico customer and have never been treated so badly in one of your stores. After paying for my purchase, I asked to use the restooom and was told I would have to wait until one of the associates could escort me to the bathroom. I was made to wait at least 10 minutes and then was accompanied to a very dirty bathroom where the associate held my purchase and stood outside the stall door until I was finished. The bathroom was filthy and the toilet did not flush. The associate acted as if I was a criminal and stood there holding my purchase just inches from the stall door. Is this the way you treat your valued long time customers? I was terribly embarrassed and upset at the obvious disdain of your personnel. I will never shop in a chico store again. I am in my sixties and resent being treated like a potential shop lifter. chicos has lost a very good customer in me. I have also told many of my shopping friends about this experience and they were astonished.

mary patRead More
2/7/2011 Chico's FAS Inc. - I recently ordered some pants from Chico's. When
I recently ordered some pants from Chico's. When they arrived, there was a black mark (looked like marker) on the side of them. I did not take them from the bag, but went to our local store for advice on what to do. When the sales clerk removed them from the bag, she and I noticed that, what appeared to be dog hairs, were visible all over the white pants. I agreed to try to remove the mark from the pants and to brush away the hairs,with the understanding that I could return them, if I wasn't satisfied. The mark is very faintly visible, and I have kept them (due to the price). Our local store clerks are so nice and handled my concerns beautifully. I am simply letting you know that this was apparently a returned item that I received. I am certain that you will inform your associates, who are in charge of returns, that closer attention should be paid to these items before they are redistributed.

AnneRead More
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