Citizens Bank Phone Number



 

Description

Customer Service Contact Information For Citizens Bank

Phone Number

PhoneHint
800-922-9999Press 000.
 

Comments

 out of   based on 7 reviews.
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Date Rating Comment
5/23/2012 Citizens Bank - Atrocious customer service. First of all, the
Atrocious customer service. First of all, the person who answered the phone sounded extremely unprofessional. Then, my questions were not answered and they abruptly ended the call without helping me at all.

AlysRead More
2/1/2012 Citizens Bank - They suck i am going soon to close my acount with
They suck i am going soon to close my acount with them , iam expreincing the some problem too.

leeRead More
6/26/2011 Citizens Bank - I wanted to call and cancel my mac card as I
I wanted to call and cancel my mac card as I realized I had left it in the machine on my way on work. The customer service number was not easy to locate. I had to do a separate google search to find the number as as it is not posted in a way I could find it at the Citizens Bank website. When I was able to speak with a live person, I was told that without my accont number they could not process the request for a new card. They could, with my social, place a stop on the old card. Customer service should be able to find your account number with your social and confirm you identity with questions. Most folks don't carry their check books around anymore. Now I have to yet call again!!!!!

nancyRead More
5/27/2011 Citizens Bank - I had a check come out of my account a day early.
I had a check come out of my account a day early. I immediately put money in the bank mostly in the form of a check. I explicitely asked the teller if I needed to put more physical cash in the account and was told I was fine and would not get a fee charged. Fee charge was $37 bank would not waive. 2 different customer service reps told me if I put $8.50 cash more in the account would not have happened and sorry I was misinformed but was not a bank error. How on Earth is this customer service.

PatrickRead More
1/25/2011 Citizens Bank - I just called and got through but the service was
I just called and got through but the service was less than customer friendly. I received two letters from Citizens telling me that Citizen Bank Gift Cards I had were inactive and that their balances would escheat to the State. I called them to get more information about the gift cards and they asked me for the account number. I told them I had no idea what the account number was and asked them to look it up. They claimed that they could not do that over the phone. They really were useless and just acted like they couldn't be bothered helping out.

vermonterRead More
12/27/2010 Citizens Bank - The customer service number will imply that you
The customer service number will imply that you are being transferred to a live rep, but every time it gets there an automated voice tell you that you have dialed the wrong 1-800#, then it proceeds to list the number you have just dialed. Not helpful at all.

Angry CustomerRead More
12/7/2009 Citizens Bank - if you want to talk w machines, that is perfect
if you want to talk w machines, that is perfect

monasRead More
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