City Furniture Phone Number



 

Description

City Furniture is The Ultimate Furniture Store, offers excellent quality home furnishings at outstanding values, and friendly, efficient service in beautiful, fun to shop showrooms.

Phone Number

PhoneHint
1-866-930-4233Review Needed Please Comment
 

Comments

 out of   based on 9 reviews.
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Date Rating Comment
9/6/2016 City Furniture - I give the sales man 5 stars. the delivery however
I give the sales man 5 stars. the delivery however gets no stars. They were late, damaged my walls and did not give me my paper work. I spoke to customer service and was told that I had to e mail a copy of my identification to them and the warranty company would send my paper work. In my opinion they should have had the delivery person turn around ad deliver my paper work which was part of his job instead of having me fix the problem and having to re[air my wall

DianeRead More
6/10/2015 City Furniture - I purchased a sofa and two chairs from City
I purchased a sofa and two chairs from City Furniture for $3,500. the furniture was infested with termites, they claim their policy is that they do not cover termites and will not replace the defective furniture..DO NOT BUY FROM THIS ORGANIZATION.

WAYNERead More
12/19/2014 City Furniture - 3 month old recliner broken, 4-8 weeks for part.
3 month old recliner broken, 4-8 weeks for part. they refuse to replace chair

RandyRead More
11/12/2014 City Furniture - I purchased a reclining sofa that doesn't work
I purchased a reclining sofa that doesn't work properly. Once the leg rest is raised, it's almost impossible to get it down. I had to get off and push it back down using both hands. For someone with a bad back, that's ridiculous. I notified City Furniture via e mail the very same day it was delivered. I was having phone issues and people could call in but I couldn't make outgoing calls. After about 3 emails, someone responded and stated they'd have customer service get in touch. So it's quite obvious they were receiving all the information. In the interim, I received news that my youngest brother died of a massive heart attack. I did use my neighbor's phone, solely to talk with my family. She would have let me call City but I was having a difficult time holding a conversation. However, I did send Henry Avila a clear description of my problem. It took a couple more days for him to get back to me. He said that the sofa had to be inspected and someone would get back to me AGAIN to set up an appt. I answered all his questions and provided dates I would be home. That was 4 days ago. I've heard nothing. Comcast rectified my phone issue on 11/9th and I immediately sent City my new phone #. I've already received the bill for a sofa that can not be used for the purpose I wanted. Horrible customer service. As I pointed out to them in the numerous emails, an acceptable form of communication, no one buys a car with 3 wheels or a coat with one sleeve. Buyer beware..

SherRead More
4/16/2013 I purchased furniture from city furniture in 2008
I purchased furniture from city furniture in 2008 and received a coupon for $320.00 I never used to coupon due to issues from my life, I just found the coupon. I called the headquarters to see if they would honor the gift card and they will not I don't understand why they won't due to the fact that the credit would have been used towards this wall unit that I was interested in buying in there store. This is very sad day that the corporate office would refuse to honor they credit.





JulieRead More
4/16/2013 I purchased furniture from city furniture in 2008
I purchased furniture from city furniture in 2008 and received a coupon for $320.00 I never used to coupon due to issues from my life, I just found the coupon. I called the headquarters to see if they would honor the gift card and they will not I don't understand why they won't due to the fact that the credit would have been used towards this wall unit that I was interested in buying in there store. This is very sad day that the corporate office would refuse to honor they credit.





JulieRead More
1/10/2013 City Furniture Warranty Means Nothing 1/11/13
City Furniture Warranty Means Nothing 2013

I am waiting for a part for my recliner since sept.2012. the only response I have received is 5 people plus 2 supervisiors that had lied to me and never followed up on anything. by the way i have there warranty which means NOTHING

FrustratedRead More
5/30/2012 City Furniture - This is to notify the deception on the part of a
This is to notify the deception on the part of a seller (Carlos Ortiz) to sell a bed that was not in the warehouse inventory Invoice # 618262, we were notified by the seller to collect the bed the same day at the main warehouse is located 40 miles away from our direcion permanente.al reach the winery we reported that they would not had this bed in stock and it would take approximately one month from the date of purchase to delivery. siquiente week they called to collect the bed again and again rechasaron us saying that the bed has security flaws. to the point we're offended by the situation in which we are an involved because of a seller or a system that does not work.



esto es para notificar del engano de parte de un vendedor (Carlos Ortiz)de vender una cama que no estaba en el inventario de la bodega Invoice #618262, nosotros fuimos notificados por dicho vendedor para recoger la cama el mismo dia en la bodega principal que esta localizada 40 millas de distancia de nuestra direcion permanente.al llegar a la bodega nos digeron que dicha cama no la tenian en inventario y que demoraria aproximadamente un mes a partir de la fecha de compra para hacer la entrega. la semana siquiente nos llamaron para recoger de nuevo la cama y nos rechasaron de nuevo diciendo que la cama tiene defectos de seguridad. a tal punto nos sentimos ofendidos por la situacion en la que nos an involucrado por culpa de un vendedor o un sistema que no trabaja.

jorgeRead More
4/4/2011 City Furniture - Hey this furniture store is the best. I bought a
Hey this furniture store is the best. I bought a lot of things from them, when they delivered they fixed everything and set my tv up even thiugh I didn't get a tv from them. Excellent

Kimva2007Read More
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