CompuServe Phone Number



 

Description

Customer Service Contact Information For CompuServe

Phone Number

PhoneHint
800-848-8990Press 1211.
 

Comments

 out of   based on 21 reviews.
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Date Rating Comment
2/17/2016 CompuServe - I have been having considerable problems with your
I have been having considerable problems with your company, customer service and tech support. After purchasing a new computer I could not transfer my CS service. A new disc was sent to me which took in excess of 17 days but when finally received it was not the right one. January 25th a correct disc was to be sent however as to date that has not happened. After contacting tech support today the best answer I received is an expedite would be requested but no guarantee. This is inexcusable ? I'm ready to look for a different service and utilize social media to get the word out about this total lack of competence. I've been paying for a service that is not being made available to me . Today I asked to speak to a manager to express my complaints and was told the managers were too busy to be available to me, really, this is how Compuserve handles a long time client. You should be ashamed and someone needs to be fired?

LindaRead More
11/10/2015 CompuServe - I cannot get my email. contact me immediately or I
I cannot get my email. contact me immediately or I will drop ths service. I cannot find customer service number

peggyRead More
6/6/2012 I use webmail to access CompuServe. How can I
I use webmail to access CompuServe. How can I mass delete emails from my inbox/sent box? When I first used CompuServe, it was through dial up and now I can't access all areas of CompuServe. How can I now do that?

JeanRead More
1/23/2012 I have not used compuserve in years, as a matter
I have not used compuserve in years, as a matter of fact, I no longer have a computer yet you are still charging my checking account $5 each month. Please cancel this account as of todays date which is 1/23/2012.

Edward and Sandra FoxRead More
12/5/2011 CompuServe - we have the same problem as the comment on
we have the same problem as the comment on 7/19/2010.
Is there a solution for this problem?

MaryRead More
7/21/2011 CompuServe - at
at
http://webcenters.netscape.compuserve.com/menu/

which is what looks like the news areas of the front page of Compuserve, is an article linked as

http://webcenters.netscape.compuserve.com/tech/package.jsp?floc=DC-top&name=fte/summerspam/summerspam

and entitled

"Warning! Summer SPAM Threat
By Deanna Glick

People generally have more time on their hands in the summer. Sometimes that means trouble. "

This teurns out to be a straight plug for a 3rd party (?) product Compuserve is punting. Placing this article thus, as editorial material, is dishonest. It belongs in the advertisements.

1. A further example, I think, of the way this outfit has mislaid its values and lost its way.

2. Since there is now NO VISIBLE CONTACT AREA AT ALL (!!!) with the company itself, (ie no apparent customer service !) cannot contact them to opine. Hence have to post here to get the point across.


UserSince94?Read More
5/29/2011 WWe have had Compuserve for 11 1/2 yrs. I
WWe have had Compuserve for 11 1/2 yrs. I recently changed the billing date to my name and gave you my debit acct. nimber for monthly payments, as my Dad is in a nuesing home and I am now using the computer.

I got a letter from you on March 31, 2011 stating that our service was cancelled as per request. As soon as I got this letter I xalled and said I only asked for a name change and acct.change. The lady I talked with said my amt. was taken and we had service.

In the meantime after our conversation, I was only able to get and send e=mail.

I had a computer gentlemen come and look and we even called Romania!!!!!! Nothing was wrong.

If you check my records I called at least 7 times, and each person was very kind. The last gentlemen I talked with said they had told me to do everything they could suggest and he suggested and I should have a CD burned.

Those amount were $110.00., plus not having my computer for several weeks.

I expect some compensory payment sent as the problem is when I changed my name and billing process, my service was cancelled. How would that happen? - especially the 1st part of April that woman told me my devit card was used and payment was taken out.

Of course I lost my address book and all my favorites and have been a wreck having the people in Romania stumped also.

Please send me some Compensation ASAP.

GailRead More
3/6/2011 I have been a Compuserve subscriber since 1995 and
I have been a Compuserve subscriber since 1995 and have used different versions with different operating systems (v.5 for W95, v5. for W98SE, v.7 for WXP and v.6 for WXP).
I have had to get a new computer (W7 is all that is being preloaded these days)and I'm pretty sure that there has been no new CS software in years. I use CS webmail instead, now. However, there is always an ad banner at the bottom of the page. If I was using a FREE version of AOL (for example) I might expect to see that. However, I'm still paying $9.95/m (BYOC)and wonder if there is any way to avoid the ad banners.

JerryRead More
1/21/2011 I have been a compuserve e-mail member since 1998
I have been a compuserve e-mail member since 1998 and have been paying $7.98 per month. I only use the the e-mail. Is there anyway to maintain a compuserve e-mail account without any charge?

GeneRead More
12/11/2010 i have windows 7. how do i get compuserve to work
i have windows 7. how do i get compuserve to work with thunderbird or windows messenger. both say they cannot connect with cs server. my settings are pop3.compuserve.com, smtp.compuserve.com, normal password, sstl authentication.

johnRead More
11/29/2010 Can compuserve 2000 be used with Windows 7?

Can compuserve 2000 be used with Windows 7?



EdRead More
9/21/2010 CompuServe - Please,Discontinue my service effective September

Please,Discontinue my service effective September 21, 2010.
Discontinue billing my credit account.


Mildred SweeneyRead More
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