Delta Faucet Co. Phone Number



 

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Customer Service Contact Information For Delta Faucet Co.

Phone Number

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1-800-345-3358press 0
 

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 out of   based on 37 reviews.
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Date Rating Comment
2/23/2017 Delta Faucet Co. - Good Morning I rigged up a Delta Porter
Good Morning I rigged up a Delta Porter Single-handle 3-spray tub & shower faucet it is 13/14 series the problem I am having when you open to water to the tub the water comes out the shower head and the tub spout. what do I need to do to fix this problem I purchase this from Home Depot last week and hooked all up yesterday .can someone tell me what is the problem with this shower /tub kit.I don't under stand it .it shouldn't come out from both direction.please reply back to me .

GeraldRead More
12/9/2016 Delta Faucet Co. - Case # 05759839I have received three aerators
Case # 05759839
I have received three aerators that were incorrect.
I have sent pictures of the aerator or what was left of it with the ones they send.
I answered a question from my e-mail on my phone to get someone to help.
I was told that that e-mail was not with that case number.
They sent me the original e-mail. It has become very irritating .
I know they tried at first but when they could figure out what it took they just left me hanging.
have faucet and showers by delta.
the support is good to start but has left me with a negative feeling after this problem.
I guess it was with my work e-mail.The case number I thought would have helped.
I guess I left out I had my bathroom gutted.
Everything replaced. I requested delta .

BarryRead More
9/22/2016 Delta Faucet Co. - Purchased two Delta Brevard touchless toilets.
Purchased two Delta Brevard touchless toilets. Have had to replace the electronic units 4 times, partly because the battery compartment is not waterproof and water corrodes the batteries and the touch flush either stops operating or gives random light signals. Toilet has to be flushed and refilled manually until a new electronics unit is received in the mail, Customer service said they would send me a manual flush and and equipment replacement. The tank and manual flush is from the Prelude model, therefore there is no leak or overflow detection. So I paid top dollar for a touchless flush unit with electronic detection and it is replaced by a cheaper (bottom of the line) unit with no offer of compensation for the problems caused by poor design and engineering. I understand that the Brevard is no longer offered- I hope that is accurate (thank goodness!). (I also had purchased a touch faucet) Will I ever purchase any Delta product again -- no! I don't need any more frustration with inferior products.

RalphRead More
1/31/2014 Delta Faucet Co. - Delta 999-DST and the flow from the faucet has slowed dramatically
We have a Delta faucet 999-DST. About a month ago the flow from the faucet has slowed dramatically. It takes forever to fill the sink. We have soaked the sprayer assembly in vinegar and again in CLR. And used a tooth brush on the aerator. None of this has worked. Any more suggestions?

Jean KenneyRead More
11/15/2013 Delta Faucet Co. - I have an anabella kitchen. The soap dispenser is not working
I have an anabella kitchen. The soap dispenser is not pumping. I am looking to get it replaced. Where do I get the part?
Anabelle classic jtchen faucet item#297431 model#CA8700csl






Norma ReillyRead More
10/12/2013 Delta Faucet Co. - I have called Delta twice and could not have ask
I have called Delta twice and could not have ask for better
service both times they sent me the parts I needed to repair
my delta Faucet. I was treated with respect they shipped the
correct parts and I received them within 10 days or less.
I can only speak for myself so I give 100% for being
so helpful and nice.

JohnRead More
9/18/2013 Delta Faucet Co. - I purchased an Aqua Glass shower from the local
I purchased an Aqua Glass shower from the local lumber shed on 2/22/13. On 9/16/13, a bar of soap slid off and made a hole about size of a quarter in the bottom of the shower. I called Warranty Service who quickly gave me a work order number and said someone would be in touch to repair. I called back on 9/18/13 and was given the Refinishing company - called them, the first appointment will be 10/8/13 to get to my home for repairs ( seriously, I can't use my shower for over 3 weeks!!) When called back to Warranty Service, Becky told me there was no one else to call for service because all others were 200+ miles away and that I could put some duct tape on it............ I understand duct tape is a good product but really do not want to take a chance on ruining my floors in this new house if it should leak.
(according to website, Aqua was integrated with Delta Faucet). VERY POOR SERVICE INDEED!!!

Nita Read More
7/23/2013 Delta Faucet Co. - I called twice about our touch faucet in one day.
I called twice about our touch faucet in one day. Both advisors were extremely patient with us. The first woman was unable to help me because I couldn't get the faucet apart and needed to wait for my husband to get home. Not her fault. The second advisor, Cary, was very helpful, solved the problem, and stayed on the phone with us for at least 20 minutes. He then confirmed our information and sent us the part for free. We needed a new cellinoid. After washing dishes in the laundry room for three days I was very grateful. Without Cary talking us through the process, I'd still be washing dishes in the laundry room and waiting three more days for the plumber! Can't wait to cancel that house call! We will buy another faucet from Delta and thank you!

KelleyRead More
6/22/2013 Delta Faucet Co. - I spoke with Courtney today. My faucet was not
I spoke with Courtney today. My faucet was not working and I was unable to find the battery box. Courtney was knowlegeble, patient and appeared to enjoyed her work. She directed me to the location of the battery box, told me what kind of batteries to use and instructed me on the correct procedure for insertion of the batteries My call took less than 5 minutes. Yhank you.

Dr. S WatkinsRead More
1/1/2013 Delta Faucet Co. - I was informed by a plumber that no Delta faucets
I was informed by a plumber that no Delta faucets use washers. Is this correct? I have a leak in one of my Delta faucets and was thinking that replacing the washer would 'cure' the drip, but he told me otherwise and that the entire unit would need to be either rebuilt or replaced.

CarlaRead More
12/24/2012 Delta Faucet Co. - The best service I've had in 50 years.In twelve
The best service I've had in 50 years.
In twelve years I have twice had leaks and once chrome popping off. I called the company in both cases with the intent of buying the parts, in neither case would they allow me too.
They gave them to me free, in an efficient and prompt manner and they even paid the shipping. I will never buy anything but a delta.

Shannon PritchardRead More
8/20/2012 Delta Faucet Co. - I have no way to know if folks have really had a
I have no way to know if folks have really had a hard time with Delta. My story is just the opposite - in the extreme. To make a way too long story short, we bought a Delta Select faucet set over 15 years ago but - for complicated reasons - it was never installed and remained quietly in its original box for all these years. A friend and I went to put in this week but it leaks because a crucial gasket fauiled - no doubt due to age. I called Delta Customer Service to see what could be done. Because that gasket is no longer available they are replacing THE ENTIRE FAUCET SET for free, including shipping.

When we bought our house in 1993 there was a leaking faucet which was from Delta, and the stem assembly was similarly replaced for free. That is why we went with Delta when we were putting in new fixtures. Boy am I ever glad we did. They are a great company and stand behind their product forever - or at least for 15/16 years!

RogerRead More
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