Delta Faucet Co. Phone Number



Customer Service Contact Information For Delta Faucet Co.

Phone Number

1-800-345-3358press 0


 out of   based on 35 reviews.
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Date Rating Comment
9/22/2016 Delta Faucet Co. - Purchased two Delta Brevard touchless toilets.
Purchased two Delta Brevard touchless toilets. Have had to replace the electronic units 4 times, partly because the battery compartment is not waterproof and water corrodes the batteries and the touch flush either stops operating or gives random light signals. Toilet has to be flushed and refilled manually until a new electronics unit is received in the mail, Customer service said they would send me a manual flush and and equipment replacement. The tank and manual flush is from the Prelude model, therefore there is no leak or overflow detection. So I paid top dollar for a touchless flush unit with electronic detection and it is replaced by a cheaper (bottom of the line) unit with no offer of compensation for the problems caused by poor design and engineering. I understand that the Brevard is no longer offered- I hope that is accurate (thank goodness!). (I also had purchased a touch faucet) Will I ever purchase any Delta product again -- no! I don't need any more frustration with inferior products.

RalphRead More
1/31/2014 Delta Faucet Co. - Delta 999-DST and the flow from the faucet has slowed dramatically
We have a Delta faucet 999-DST. About a month ago the flow from the faucet has slowed dramatically. It takes forever to fill the sink. We have soaked the sprayer assembly in vinegar and again in CLR. And used a tooth brush on the aerator. None of this has worked. Any more suggestions?

Jean KenneyRead More
11/15/2013 Delta Faucet Co. - I have an anabella kitchen. The soap dispenser is not working
I have an anabella kitchen. The soap dispenser is not pumping. I am looking to get it replaced. Where do I get the part?
Anabelle classic jtchen faucet item#297431 model#CA8700csl

Norma ReillyRead More
10/12/2013 Delta Faucet Co. - I have called Delta twice and could not have ask
I have called Delta twice and could not have ask for better
service both times they sent me the parts I needed to repair
my delta Faucet. I was treated with respect they shipped the
correct parts and I received them within 10 days or less.
I can only speak for myself so I give 100% for being
so helpful and nice.

JohnRead More
9/18/2013 Delta Faucet Co. - I purchased an Aqua Glass shower from the local
I purchased an Aqua Glass shower from the local lumber shed on 2/22/13. On 9/16/13, a bar of soap slid off and made a hole about size of a quarter in the bottom of the shower. I called Warranty Service who quickly gave me a work order number and said someone would be in touch to repair. I called back on 9/18/13 and was given the Refinishing company - called them, the first appointment will be 10/8/13 to get to my home for repairs ( seriously, I can't use my shower for over 3 weeks!!) When called back to Warranty Service, Becky told me there was no one else to call for service because all others were 200+ miles away and that I could put some duct tape on it............ I understand duct tape is a good product but really do not want to take a chance on ruining my floors in this new house if it should leak.
(according to website, Aqua was integrated with Delta Faucet). VERY POOR SERVICE INDEED!!!

Nita Read More
7/23/2013 Delta Faucet Co. - I called twice about our touch faucet in one day.
I called twice about our touch faucet in one day. Both advisors were extremely patient with us. The first woman was unable to help me because I couldn't get the faucet apart and needed to wait for my husband to get home. Not her fault. The second advisor, Cary, was very helpful, solved the problem, and stayed on the phone with us for at least 20 minutes. He then confirmed our information and sent us the part for free. We needed a new cellinoid. After washing dishes in the laundry room for three days I was very grateful. Without Cary talking us through the process, I'd still be washing dishes in the laundry room and waiting three more days for the plumber! Can't wait to cancel that house call! We will buy another faucet from Delta and thank you!

KelleyRead More
6/22/2013 Delta Faucet Co. - I spoke with Courtney today. My faucet was not
I spoke with Courtney today. My faucet was not working and I was unable to find the battery box. Courtney was knowlegeble, patient and appeared to enjoyed her work. She directed me to the location of the battery box, told me what kind of batteries to use and instructed me on the correct procedure for insertion of the batteries My call took less than 5 minutes. Yhank you.

Dr. S WatkinsRead More
1/1/2013 Delta Faucet Co. - I was informed by a plumber that no Delta faucets
I was informed by a plumber that no Delta faucets use washers. Is this correct? I have a leak in one of my Delta faucets and was thinking that replacing the washer would 'cure' the drip, but he told me otherwise and that the entire unit would need to be either rebuilt or replaced.

CarlaRead More
12/24/2012 Delta Faucet Co. - The best service I've had in 50 years.In twelve
The best service I've had in 50 years.
In twelve years I have twice had leaks and once chrome popping off. I called the company in both cases with the intent of buying the parts, in neither case would they allow me too.
They gave them to me free, in an efficient and prompt manner and they even paid the shipping. I will never buy anything but a delta.

Shannon PritchardRead More
8/20/2012 Delta Faucet Co. - I have no way to know if folks have really had a
I have no way to know if folks have really had a hard time with Delta. My story is just the opposite - in the extreme. To make a way too long story short, we bought a Delta Select faucet set over 15 years ago but - for complicated reasons - it was never installed and remained quietly in its original box for all these years. A friend and I went to put in this week but it leaks because a crucial gasket fauiled - no doubt due to age. I called Delta Customer Service to see what could be done. Because that gasket is no longer available they are replacing THE ENTIRE FAUCET SET for free, including shipping.

When we bought our house in 1993 there was a leaking faucet which was from Delta, and the stem assembly was similarly replaced for free. That is why we went with Delta when we were putting in new fixtures. Boy am I ever glad we did. They are a great company and stand behind their product forever - or at least for 15/16 years!

RogerRead More
7/25/2012 Delta Faucet Co. - We remodeled our bathroom and put in new plumbing.
We remodeled our bathroom and put in new plumbing. We wanted fixtures that would stand up and not show water spots. The plumber recommended Delta as 'top of the line' and the satin nickel; his experience was that it did not show water spots. We purchased them and after installation and during the clean up process using water and a soft rag, the plumber and we both noticed that the shower plate was water spotting. We tried using soap and water and rubbing immediately after wetting and it did remove MOST of the spots, but not all. I called Delta and spoke with several people regarding this problem. The first, Kelly said that it was a 'random' problem; I said, do you mean that if I'd chosen the same faucets but a different box, I would not have had this problem. "Maybe". I asked to speak to her supervisor. Wayne said that water spots are just part of what is to be 'expected'. I replied that our other bathroom with less expensive fixtures do not do that. He could/would not explain this phenomena. He said, just wipe it down with 50:50 vinegar/water. I said that my tub and surround days not to use that. Wayne said, just to be careful not to let the solution get on the tub or surround. Very impracticable. I have a call into his supervisor but don't expect to receive a return call. My dealings with the CS Dept. have been very displeasing. Lesson I learned. Do not think that the finish on the more expensive fixtures is worth the money. The finish on our less expensive bathroom fixtures have been fine for a long time and do not cause problems and we don't have to wipe them down. Delta has not met my expectations. I would not purchase anything else from them.

BarbaraRead More
7/16/2012 Delta Faucet Co. - Kitchen Faucet has two pin hole leaks on the top
Kitchen Faucet has two pin hole leaks on the top of the faucet. The Faucet was installed when I bought my RV Motorhome from a RV dealer. The trouble is, it is in warranty, but no receipt. I was advised over the phone to send the front page of my parts list and photo of the faucet installed. Given a case number. This is there responce: I apologize about the issue you are having with your Delta faucet. I have received the picture and parts breakdown. Unfortunately, the document is not a valid form of proof of purchase. In order to complete the warranty claim, please send in valid proof of purchase. Proof of purchase may be a receipt/invoice, construction invoice, copy of original Maintenance and Installation Sheet (include date) and picture of faucet installed, or a document from your new construction home and a picture of your faucet installed. The document from your new construction home must include your name, the seller's name and the date you took possession of your home.
Well, it looks like customer service communications between them is null. I told them it was a Motorhome. Never again with Delta.

SamRead More
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