Detroit Edison (DTE) Phone Number



 

Description

DTE (Detroit Edison) Provides gas and electric utility services to 2.7 million Michigan homes and businesses, and energy-related services to businesses and industries nationwide.

DTE Energy (Detroit Energy) Corporate Office Headquarters HQ
One Energy Plaza
Detroit, MI 48226
Corporate Phone Number: 1-800-477-4747



Phone Number

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Comments

 out of   based on 12 reviews.
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Date Rating Comment
1/5/2014 Detroit Edison (DTE) - DTE put a smart meter in my home but they did not tell me about radiation
DTE ELECTED TO PUT A SMART METER IN MY HOUSE BUT THEY DIDNT TELL ME ABOUT THE RADIATION IT PUTS OUT. AND IT ALSO MONITORS MY ELECTRIC USAGE . IAM GOING TO HAVE AN ANALOG METER PUT IN. I HAVE BEEN GETTING HEAD ACHES REDNESS ON SKIN THEY BETTER TAKE IT OUT BEFORE I DO

BOBRead More
12/12/2012 Detroit Edison (DTE) - Why are my DTE bills so high? 12/12/12
COULD SOMEONE AT DTE TELL ME WHY MY BILLS ARE SO HIGH FOR ONLY HAVING GAS USAGE FOR ONE HOT WATER HEATER? I AM A SINGLE MAN AND DON'T USE A LOT OF HOT WATER. COULD SOMEONE LOOK INTO THIS FOR ME/


THANKS

BOBRead More
2/2/2012 Detroit Edison (DTE) - A neighbor located at Whitcomb in Detroit, MI has
A neighbor located at Whitcomb in Detroit, MI has a large loud generator in his back yard apparently being used to heat his home: and he has run lines using the electricty, or tapping in on the electric. I called 1-800-477-4747 and was told to call 1-800-441-6690. I told the Clerk at that number about the problem with the LOUD GENERATOR and the illegal lines added to the home from utility post. I asked if someone would come out and investigate, the loud noise keeps neighbors 3 to 4 doors down awake at night. The clerk at DTE told me that I had to come in, show my license, fill out a complaint form, or take a complaint form and FAX it back. I am a 74 year old Senior and cannot understand why someone will not simply come out to investigate? Would some one please come and check out Whitcomb. There are two (2) Pit Bull Dogs sometime seen on the premises; also, the police need to be made aware of the problems in our area. RESPONSE REQUESTED PLEASE.

EthelynRead More
11/9/2011 Detroit Edison (DTE) - I can tell you why your power goes out every
I can tell you why your power goes out every year.. dte employees sit and block the only street to get to my house, stand in the middle of the street and look at YOU like "why are you here?" I am so fed up with seeing dte trucks and not being able to get home without a fight. And the one time when a light pole falls litterally about a 1/8th of a mile from where they block the road, they're nowhere to be found. THAT is why the power always ges out. End of story, they're employees are incredibly unprofessional.

EmmRead More
9/14/2011 Detroit Edison (DTE) - the worst customer service ever....the bills are
the worst customer service ever....the bills are never accurate....no compassion what so ever.....and the technicians are mildly retarded.

leeRead More
9/14/2011 Detroit Edison (DTE) - the worst customer service ever....the bills are
the worst customer service ever....the bills are never accurate....no compassion what so ever.....and the technicians are mildly retarded.

leeRead More
7/26/2011 Detroit Edison (DTE) - I am a DTE shareholder and for a number of months
I am a DTE shareholder and for a number of months I have not received a statement of my accounts although the dividends have
been directly deposited to my checking account. I can't find the passwords etc to gain access to my accounts on the internet.and am changing banks soon.
You have changed transfer agents again and the last change gave me access information that does not work now.
Would you please send me information how I can gain access to my accounts and give you the change information to my new
checking account. My accounts are in my name

gordonRead More
7/21/2011 Detroit Edison (DTE) - I LOSE POWER EVERY YEAR. EVERY YEAR. WHY? WHAT IS
I LOSE POWER EVERY YEAR. EVERY YEAR. WHY? WHAT IS BEING DONE THIS YEAR SO THAT IN THE FUTURE THAT WON'T OCCURE? WILL SOMEONE FROM DTE COME TO MY HOUSE AN EXPLAIN TO MY SIX YEAR OLD DAUGHTER WHY 12 OF HER FISH ARE DEAD? AND ON THE WAY OVER COULD YOU PICK UP SOME FOOD AND DRINKS BECAUSE EVERYTHING IN MY REFRIGORATOR HAS GONE BAD. AGAIN. WHEN CAN I EXPECT YOU?

KeithRead More
4/10/2011 Detroit Edison (DTE) - SIR, I AM B.A. FINAL YEAR STUDENT AND I HAVE GIVEN
SIR, I AM B.A. FINAL YEAR STUDENT AND I HAVE GIVEN M.B.A. CET , BUT SIR I HAVE NOT 1 PAPERS ATTENDED BECAUSE THAT I WAS VERY SERIOUS IN MALERIYA AND I HAVE VERY HARD WORK FOR CET SO SIR I WANT ADDMISION FOR M.B.A. FIRST YEAR SO HOW TO PROCCEDURE FOR ADDMISION
PLEASE TELL ME SIR

PRAVIN KUMAR DILIP RANDIVERead More
1/5/2011 Detroit Edison (DTE) - I sold a house to a woman who didn't pay me and
I sold a house to a woman who didn't pay me and had to be foreclosed on. Apparently she also ran up a balance with DTE while in the house and didn't pay them either. Now I've sold the house again to a different woman and DTE will not turn her power on even after we both gave DTE all the paperwork showing the foreclosure of the previous buyer and the agreement with the new buyer.

The sale to the new woman was done on Oct 1st, 2010. It's now Jan 5th, 2011 and still no power. This woman, her partner, and their kids have been staying in a hotel paying $250 a week for over 3 months now waiting on DTE to turn on the power.

Q: What kind of company does business like this?

A: None. Company's don't do business like this. DTE is a corporation not a company.

I equate the suited-up decision makers at DTE to the same kind of people who ran Bear Stearns and Lehman Brothers into the ground.

A company would realize its smarter to eat the unpaid balance of the previous buyer and expedite the process of getting a paying customer in the house. A corporation on the other hand would rather spend much more money than the original unpaid balance trying to attach that same debt to a customer even if its someone different.

WAKE UP DTE! You are part of the problem that has kept Detroit down for decades. Every time I sell a house in Detroit many positive things happen (except when sold to someone who doesn't pay for things in which case I eat the costs to have them removed):

The house is no longer vacant or abandoned. The homeowner is now paying taxes to the city and paying utility bills to DTE. With each vacant house filled the crime rates in the area go down, the desirability goes up, and I make money. It's a win for everyone involved including DTE and the city.

That is the difference between a company making smart business decisions and a corporation being to big to think.

I don't buy houses in Detroit anymore and neither do many of the investors I know and its for the same reasons. DTE, city taxes being too high, and outrageous water bills. There it is, the trifecta. Anyone buying houses in Detroit being aware of these issues is no longer investing, they are gambling. And for that reason many, many houses in Detroit will remain vacant and beat up until all the stripping is done and they are torn down using tax payer's money.

Who will you be billing then DTE?



Alex Kastanes - [email protected]Read More
8/23/2010 Detroit Edison (DTE) - dte had me put a deposit for service 1 year later
dte had me put a deposit for service 1 year later i had my service turned off and now they won,t send me my money back. now that,s cold harted. EzE

EzERead More
5/13/2009 Detroit Edison (DTE) - I have an urgent situation, in needing to contact
I have an urgent situation, in needing to contact DTE about my service and billing.
I have constantly tried calling, and the wait time is unbelievable!
By the time I get to talk to someone, my being nice and loss of patience might show in my response.
Please get more staff or whatever to shorten the wait time.
Sincerely

An old Customer

NitaRead More
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