Dirt Devil Phone Number



 

Description

Customer Service Contact Information For Dirt Devil

Phone Number

PhoneHint
1-800-321-1134Press # at each prompt, ignoring messages.
 

Comments

 out of   based on 16 reviews.
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Date Rating Comment
8/22/2015 I can't thank your company enough for replacing my dirt devil
Recently I inquired online as to problems I was having with my hand held dirt devil. After I took the steps provided as to possibly make the machine work again, I found that it would not. After advising your rep. I was soon contacted about my issue and advised that although based on the serial number I had provided, my warranty had expired, I was advised I was to receive a new dirt devil. Well...in no time at all, I did! It was really and pleasant surprise to have merchandise replaced when I assumed that all I would get was grief from customer service. I can't thank your company enough for replacing my dirt devil and for the professional and swift response and conclusion. Thanks!

DebbieRead More
2/18/2014 Dirt Devil - I just bought my product and because it's an older
I just bought my product and because it's an older model the customer i spoke with said that she needed a date of purchase sent to her in email because the product is more then 4yrs old? Like.. Hello? I just bought it from Walmart and it's missing shit. just send it out so i can use my vacuum! Not pleased at all with this company.

niclynoxRead More
4/26/2012 I returned my cordless Dirt Devil for warranty
I returned my cordless Dirt Devil for warranty replacement. Never got a replacement unit. Just ran around and voice mails. Wasted money for shipping the defective one as well.

MADRead More
3/18/2012 I have been using the dirt devil for about a year.
I have been using the dirt devil for about a year. My eureka works better than dirt devil. The belts on dirt devil break real easily. Like it is made out of cheap rubber. If you vaccuum and if there is some thread coming from your carpet the belt breaks. I can vaccuum over the same carpet and the eureka vaccumm belt doesn't break. It is hard to come across money these days to keep buying belts for a vaccuum. If you vaccuum on the floor with the dirt devil the dirt kicks back out. Yea, the trash is dumped out of the dirt devil and the filter is clean and can breath. On this vaccuum you use a belt 12. So before anyone go buy model UD40180 trust me the belt will break quick. Dirt Devil what are yall going to do to improve the belts on your vaccuum cleaner. Am I a happy customer, NO!

TenesiaRead More
1/28/2012 Dirt Devil - I got frustrated as well trying to find the
I got frustrated as well trying to find the correct filters for my vacuum. When I did find them, they were about $26 each and only last about three months, they are not the reuseable kind. I looked on AMAZON.COM and found a washable, reuseable filter for my vacuum and got two of them for a little under $12. They work great. Now if I could just find out why my Dirt Devil is so difficult to push forward, I will be happy with my DD again! Any suggestions?


KrissiRead More
1/23/2012 On 1/19/2012 I ordered filter for my dirt devil
On 1/19/2012 I ordered filter for my dirt devil vacuum online from their website as I thought it would be genuine part. Unfortunately I still can't get it shipped to me. So I called customer service to figure out what is going on with my order. Representative told me that my order is backordered which put me in big surprise because when I ordered it the filter was in stock. I told this info to representative and she transferred me to corporate office to clarify the situation. I waited for about 20 min and finally I was able to talk to someone there. She tried to convince me that my order is not backordered and the filter is available. Then I asked her when it will be shipped and she didn't answer my question, she began to fool me around avoiding to answer my question that i had to repeat it again and again. Then I asked her to connect me to supervisor and she didn't want to do it telling me that she is trying to help me. Finally I went out of patience and started to yell at her asking to give me a supervisor. Then I have to wait on a phone for supervisor. Her name is Debra and I'm putting her name here for you to know that none of the people who deal with customers are honest including supervisor. When I explained her the situation she began repeat again and again that there is 7 to 10 business days to get an order on what I told her that I do understand that it will take that long to get my order but I'm asking different question when it will be shipped. She continued to repeat that it will take 7 to 10 business days to get an order even though I clearly asked her a different question. Then I began to yell at her also because I couldn't take this dishonesty anymore and spending my time not getting answer on my simple question and being fooled around by supervisor. Finally she told me that she will contact warehouse to release my order and it will be shipped today. When I asked her to send me an email about it she simple refused. So I really don't know when I can get my item. I never had similar problem with any other company and I order online often. Usually my order ships next day but this company is really horrible with dishonest customer service representatives and supervisors. This is very sad. I decided to post my nightmare experience with this company to warn other people to not deal with them. They have to go out of business as they don't do their jobs right and stress out the customers and taking their time to try to contact the company and wait on a phone forever and then listen to dishonest answers. As I said this is really, really bad and sad.I know for sure that I never will deal with this company again.

MaryRead More
12/5/2011 I have been trying to reach Dirt Devil @ the
I have been trying to reach Dirt Devil @ the number given above. l-800-321-1134. I was on hold for FORTY-FIVE MINUTES AND NEVER REACHED A CUSTOMER REP. I FINALLY GAVE UP. I WILL NEVER, EVER, EVER, EVER BUY A DIRT DEVIL AGAIN. I HAVE A CANISTER VACUUM AND CANNOT FIND THE FILTER AT ANY STORE I'VE GONE TO INCLUDING, SEARS, HOME DEPOT, LOWES, TARGET,WAL-MART, K-MART!!!!! I NEEDED TO ASK A CUSTOMER REP ABOUT THE FILTER AND NEVER GOT A REP OR A LOUSY FILTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HORRIFIC CUSTOMER SERVICE!!!!!!!!! KIM (REALLY ENJOYED LISTENING TO YOUR RECORDING FOR FORTY-FIVE MINUTES!


KIMRead More
8/2/2011 Bought two dirt devils in one year. Both spit out
Bought two dirt devils in one year. Both spit out dirt and dust after moving the vacuum forward. First one also broke. I am so frustrated and upset with dirt devil I will never buy one again.
Janette

JanetteRead More
3/29/2011 Dirt Devil Direct Power - supposedly to make like
Dirt Devil Direct Power - supposedly to make like easier. NOT! Waste of money.

PenneeRead More
3/1/2011 i bought a dirt devil never again its true what
i bought a dirt devil never again its true what people say they just stop working! only got it in November change all the filters everything all I wanna do is hover my carpet and it will not pick up!! can some one tell me what I am doing wrong?

lottieRead More
1/26/2011 I LOVE my dirt devil! I proudly own what once was
I LOVE my dirt devil! I proudly own what once was the cadillac of vacuums.....a KIRBY! As a joke I purchased the upright dirt devil because my daughter complained how heavy and difficult the Kirby was (she's right but I didn't want to admit I spent too much on a crummy vacuum). I didn't realize how dirty my house was until I plugged in my devil and WOW...the dirt and pet hair it picks up is fantastic. Watch for used Kirby on Craigslist because I'm going to go buy another Dirt Devil.

CathyRead More
10/1/2010 PROBLEM WITH MY DIRT DEVIL, MOTOR VERY GOOD , SOME
PROBLEM WITH MY DIRT DEVIL, MOTOR VERY GOOD , SOME PARTS ARE FALLING APART, THE WHEELS CAME OFF, WORN DOWN PLASTIC, ALSO HANDLE, CRACKED , HAVEING A HARD TIME WITH IT, MOST OF THE PLASTIC WEARS DOWN , ALSO THE CORD FROM RUBBING FROM CONNECTION FRADES THE WIRE, LOVE THE MACHINE.PLASTIC NO GOOD.

JUNERead More
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