Dunkin Donuts Phone Number



 

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Customer Service Contact Information For Dunkin Donuts

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1-877-833-2633Review Needed Please Comment
 

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Date Rating Comment
1/28/2016 Dunkin Donuts - I'M A SENIOR AND WAS ADVISED TODAY THAT THE 10%
I'M A SENIOR AND WAS ADVISED TODAY THAT THE 10% SENIOR DISCOUNT IS NOW 5%. I MUST TELL YOU THAT I'M APPAULED THAT SENIORS ALWAYS GET THE SHORT END OF THE STICK. I FREQUENT A DUNKIN DONUTS NEAR ME AT LEAST 3X A DAY. I ALWAYS GET 2 LARGE ICE COFFEE'S AT EACH VISIT. THIS IS NOT ACCEPTABLE. IT'S TIME THAT SOMETHING WAS GIVEN TO THE SENIORS.

CYNTHIARead More
7/8/2015 25 minutes on hold to speak to someone at Dunkin Donuts
Waiting 25 minutes on hold to speak to someone so that I can access my app to pay for my coffee!!!!!!! Something wrong with the app. Ridiculous.

Also they new coffee cups and lids are a disaster. The cups do not keep the coffee hot and the lid I'd like a incorrectly designed child's sippy cup. Most definitely will spill on people.

PatriciaRead More
5/31/2015 Dunkin Donuts - I have just been to two different DD in the past 2
I have just been to two different DD in the past 2 1/2 hours. First the one on S 3rd st in Indianapolis at 2pm, and just now the one at Ridgeline Rd in Carmel. The first one I ordered a #15. I was told they didn't have the regular bread for it, I told them any would do. I also ordered a Large Caramel ice coffee as well. When I got to the window, the young lady took my gift card. A minute later she came back, with the coffee, and my card and said that they were unable to process gift cards at this time. Handed me the coffee and said they would take cash or a credit card. I had neither, so I said thanks anyway and handed back the ice coffee.
An hour and half later I was In Carmel, still haven't had anything to eat yet, and stopped at the Ridgeline location. Went in the drive through, lady ask for my order, actually sounded wasted or half a sleep. I gave her the same order,#15 and a caramel ice coffee. Drove up to the window, and she said they were out of chicken...ask me if I wanted sausage instead, I told her yes, that's ok, She came back a minute later with the bag and a regular hot coffee. I reminded her I ask for a ice caramel coffee, she went back and gave me a ice coffee it looked a little dark, but I took it anyway. I drove to the other side of the building, looked in the bag, the sandwich was there, but no hash browns ,,,and the coffee was a regular ice coffee, Seriously, how many times can someone screw up? I usually don't complain, but my god, What's up with your employees?

ChuckRead More
2/4/2015 Dunkin Donuts - the customer service of Dunkin is very bad . you
the customer service of Dunkin is very bad . you have to wait 1 hr to talk to customer representative rather Starbucks is very good in handling customers. I registered my dd perks card and i did not get any welcome beverage what they say we will get .

vaniRead More
7/18/2014 Dunkin Donuts - I was in the store on Simmons Rd. No. Las Vegas
I was in the store on Simmons Rd. No. Las Vegas yesterday. I had gotten 4 pounds of coffee because it was on sale. The salesperson could not tell me for how long the coffee will be on sale. HOW COME????? Why don't they
put a sign in the window when it's on sale. You would get a lot of customers if they knew. Mrs. Greene

Margaret GreeneRead More
4/7/2014 Was at the Dunkin Donuts, in Palmetto, Fla.
Was at the Dunkin Donuts, in Palmetto, Fla. drive-thru window around noon today (4-7-2014). The customer service rep. at the drive thru was not very friendly. So I place my order of a snickers sundae and a chicken salad sandwich on Texas toast. I was informed they do not sell snickers sundaes, even though it was on the order board. So I asked for a sweet tea alone with the sandwich. As I drove up to drive thru, I heard his co-worker tell him that they was out of sweet tea; He abruptly closed the drive thru window and returned with what I assumed was a sweet tea with lemon. After reaching my destination I took a sip of my tea only to find it was coffee with lemons. Also the Texas toast was so stale that I could not chew it. To purposely give me the wrong or instead of telling me that they was temporarily out of sweet tea. I WILL NOT BE RETURNING TO DUNKIN DONUTS, when I would patronize Dunkin at least 3 time a week. PC# 350352.

ZeldaRead More
6/18/2013 Dunkin Donuts - RE: north ave. webster, ny The coffee was cold,
RE: north ave. webster, ny The coffee was cold, the lid was loose so almost spilled coffee and bagel was burnt....the customer service is not good - the don't even know what food they have available at the time... said they had a certain kind of bagel, then they didn't. No two kinds of bagels were available and it was early in the day. I would like a certificate sent for the amount of food I paid of $8 or I not returning there.

StaceyRead More
1/29/2013 Dunkin Donuts - Maria C gives a new meaning to friendly customer
Maria C gives a new meaning to friendly customer service at the location on Bronson Memorial Drive in KissimmeI'm in thee, FL. She is welcoming, personable and gives excellent service. I stop by each time I'm in the area! Thank you Maria!

MarthaRead More
12/3/2012 have a complaint about the dunkin donuts on
have a complaint about the dunkin donuts on peninsula blvd in hempstead long island, they have the worst service ever, they always say they have no ice cream, i stopped by another sunday after church and wanted a sundae' and the girl tell me there is no ice cream shes cleaning the machine, what machine, there is alwasys a problem there, they always say they have nothing, then you ask for a hot tea, and the waters cold. they need to be shut down, whats wrong with the workers, they need a whole new crew, no customer service at all, and i think their just lazy, how do they make money, yhey give all dunkin donuts a bad name, we cant understand them, they never have sherbert, everything you ask for they say they dont have, will never go their again, i will warn everyone, but strange everyone knows already, dont go there at all, thats why they never have a line, who wants to eat from them, someone needs to go check them out, somethings wrong, please someone, go see what im talking about,

lisaRead More
6/14/2012 Dunkin Donuts - 6/14/2012 I do not understand how all dunkin
6/14/2012 I do not understand how all dunkin donuts do not have the same promotions. Ice Tea at all stores I thought for summer was .99. The store on Hwy. 130 In East Windsor NJ sells for the regular price. I was disappointed because that dunkins is on my way to work and I always stop there not if it is reuglar price. I went to another dunkins and it was .99 today how can that be?

BeverlyRead More
1/16/2012 Dunkin Donuts - The store on Orangeburg Road in Blauvelt NY has
The store on Orangeburg Road in Blauvelt NY has the worst customer service!!

kellyRead More
4/14/2011 Dunkin Donuts - Hello I would like you to know that i was threaten
Hello I would like you to know that i was threaten by one of my x- coworkers for know reason and if she did have reason it should not matter there is and know reason for a person to say i feel like slapping you.I would like to press charge's please contact me

TammyRead More
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