DVD Express Phone Number



 

Description

DVDXpress is a leading owner and operator of automated DVD Machine rental systems in the United States

DVDXpress DVD Express Corporate Office Headquarters HQ
1072 S. Batesville Road Unit B Greer, SC 29650
Email Address: [email protected]



Phone Number

PhoneHint
1-877-385-8500Review Needed Please Comment
 

Comments

 out of   based on 27 reviews.
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Date Rating Comment
10/10/2014 DVD Express - I rented 2 movies and put in a code for one day
I rented 2 movies and put in a code for one day free that I received by liking their Facebook page. They just sent me a recept showing that they chared me for both rentals instead of just the one. i rented BluRay discs that looked awful. It appears that they copy and rent bootleg DVds. Do not use ths service it is horrible!

DivaRead More
6/26/2014 DVD Express - Rented 2 disc from this kiosk, i was overdue for 2
Rented 2 disc from this kiosk, i was overdue for 2 days.. I received 9$ penalty for it!!!!! I think that is too much!!! spoke with cutomer service and they couldn't figure out why that happened.. i'm not going to borrow from this kiosk anymore..

AnnRead More
5/14/2014 DVD Express - Miss DVDExpress here in Mobile Alabama
Miss DVDExpress here in Mobile Ala...
Got a contact number for the new Food Chain that owns some of the stores at the previous locations here in Mobile.
The new food chain is Named Rouses. Their corporate number is 1-985-447-5998.
I sent Rouses an email recommending a DVDexpress Kiosk at their new store here in Mobile Ala... just a few minutes ago... waiting to see if I get a return.
I hope you two guys can get together to bring back DVDExpress here at our location.

Myron SalaamRead More
3/27/2014 Tried to return a dvd to DVD Express and the box was full
I rented a DVD 3/23/14 ENDERS GAME and tried to return the next day and your box was full and it won't take the DVD back I had to take the DVD back with me and try to return it again the next day 3/25 and it did took it back but you charge my card again even though it was your machine fault and no one from Market place will even take the time to help or answer my question on where I could return . Hope to hear from anyone I will appreciate it .

Thank you ,

Evelyn

EvelynRead More
3/10/2014 DVD Express - Sadly, I am on the same boat with you all. Beyond
Sadly, I am on the same boat with you all. Beyond irritated with the HORRIBLE customer service I've received. Imagine the kiosk is broken and the representative "Howard", was trying to play smarty pants. Basically telling me that it would be fixed and it still hasn't been. To make a real long story short, he claims that he doesn't understand what the problem or inconvenience is with the kiosk being broken! I explained that the time I've wasted, the multiple times I've called just to reach someone, and the hassle of wasting unnecessary gas! He proceeded by saying that I can go and return it in another location and when I refused he blatantly said that "I don't need to go and rent movies from them"! Talk about professionalism! Needless to say he claims, with my minutes being wasted from calling, why don't I just call through a pay phone?!!!!!! If that's not disgraceful enough, I don't know how else or how long he could've went on with his shameful remarks, suggestions etc. I then asked him if this was a franchise or home based call center and why would it take so long to reach someone, he then responds by I don't understand what the difference is?!!! I am highly disgusted by the lack of professionalism this idiot has represented. It clearly doesn't take a genius to know that if you are in the business industry you need to encompass great people skills and speak with diligence and more importantly RESPECT!!! It all started by my first phone call when I asked when it would be fixed and right off the bat he was a jackass saying well I wouldn't tell you Monday if I didn't have the intentions of sending out a technician today, mind you that was Saturday! I told oh today, I hope you feel insignificantly stupid for trying to be a smartass and you didn't even get it fixed! Horrible! If you have other options in renting elsewhere I advice you too! I know Redbox is normally reliable!

MariaRead More
3/1/2014 DVD Express owes me a refund for overcharging
you folks owe me a refund for overcharging on a rental of 2movies for 2 days. I have not had any problems. until now .I have been charged twice , a total of $36.12 for 2days you dont answer your phone so maybe you will e mail me. I will get a class action lawsuit filed on behave of myself and all you ex custoners. we have a chance to resolve this issue. contact me thru my email

manuelRead More
1/14/2014 DVD Express kiosk and it was rebooting for 20 minutes
Went to my kiosk and it was rebooting for 20 minutes. Finally left without my DVD's. Shady way to get another days rental fee from myself and other renters.

GaryRead More
1/5/2014 DVD Express - I rented 2 movies and I would like my money back
I rented 2 movies and I would like my money back to the movies did not work thank you

lindaRead More
12/9/2013 DVD Express charged us for a cancelled order
My husband changed his mind when renting, and when it got to the confirmation page where you had to choose "confirm" or "cancel" he chose CANCEL and waited for it to go back to the home screen. DIDN'T come out with any DVDs and I see they charged him, $2.85, Have to wait until tomorrow to call them and settle this dispute, but not renting from them in the future. I will also have them check their email system to verify what DVDs the charges stem from (ie. the transaction my husband canceled) , because as seen in the other comments people are getting re-charged. This should be a lively conversation tomorrow.

MickeyRead More
9/20/2013 DVD Express - Yakima and 64th kiosk in Tacoma WAI have been
Yakima and 64th kiosk in Tacoma WA
I have been using dvdxpress for a while now...but I tried to return a movie...the machine kicked it out 3 times...and I saw no contact info...turns out it on the disk INSIDE the box in tiny print. I just got charged 27 for it....and the person I called answered with "Hello"...so I didn't even know who I had called...sounded asleep...and then said that it was my fault because I didn't push the movie in far enough. HUH? it grabs it and pulls it in! the outcome...she would only return HALF the money....I told her no...id rather keep it that give the money away...which is probably what it cost her....and that I just won't rent there anymore.

there are no numbers to contact the actual company...just the owners of the machines. done with that! not even worth 1 star based on that phone call.

wendyRead More
6/10/2013 DVD Express - I rented a movie from them and opened the case and
I rented a movie from them and opened the case and it was a different movie. I went to return that movie and the machine didn't let me. Now they are charging me for a movie that i never watched. plus they are charging me for it because there stupid machine won't take it back.

cieraRead More
5/31/2013 DVD Express - The worse company ever I rented two movies and
The worse company ever I rented two movies and when I returned them the machine had a problem returned it after they fixed it them I get charged for the two movies for seven days . I called the supervisor was very nasty and unprofessional horrible customer service she tells meshe can't give me the money back because they don't have a ticket for that machine that it wasn't working!! Incompetent people work there that don't know how to do their job!!! They need to fire that supervisor!!

YankeeRead More
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